Walgreens 20631 North Scottsdale Road, Scottsdale, AZ 85255

"Please believe every word that has been negatively said about this location. Went in to return an item I purchased with my Debit Card to be told that I would have to get store credit I called customer service and they explained there's no reason I should get a store credit for a Debit Card purchase which they were clearly able to see on their end that I infact used my Debit Card on an item purchased 5 days ago. If the assistant manager had finished out the process she would have seen that it was only issuing a store credit for the $2 dollar rewards I used and not the entire purchase which I received my cash at the original store I purchased the item from along with my $2 gift card for the rewards used. I'd like to know what type of training does Walgreens give management that doesn't even understand a simple return transaction. What a shame for a customer to be embarrassed in front of other customers because a manager wants to tell me that with all the fraud going on that's why they cannot give me my money, wth does that have to do with me, a customer that has the receipt, license and card that was used which proves it was me along with the fact I've been a rewards member for over 15 years. Walgreens doesn't give two you know what's about their customers anymore they want to cry about fraud and make their good loyal customers suffer due to them dropping the ball and not doing their due diligence with the people that have wronged them that's their fault not ours. And to add insult to the issue treat their good customers nasty and rude that manager who was working tonight needs to be coached on how to talk to customers and learn their systems and what it means when xyz comes up. It's a shame at her age she should know how to deal with customers in a professional manner. I will not be returning to this location the energy is negative just look at past reviews. 2.8 rating that means horrible service that has been going on for a while now."

"Withhold your comments and just tell me come back when we have the new tags up. I was going to leave anyways I worked in retail before its annoying when someone shops and you don't have all the tags up yet. Everyone seems to be timid there possibly the next sears"

"This is the not yet famous location of the “ you’re not that guy pal “ every plant matches as well as the brick and the address above the doorway. You’re welcome."

"Amazingly bad bad service. On the way home from the hospital we stopped to get my husbands prescriptions. Only one was ready. The other two she did know she had. When she looked at the computer she saw them. Went back to pick it up and she gave me the wrong prescription which was discovered when I got home. Called and told the manager and went back again and the girl was rude."

"The supervisor name Lauren(the spelling may be wrong) was the most impolite and rude supervisor I have seen. I understand the store is short staffed, but that is not the customers' fault. When a front cashier could not resolve the BOGO vitamin item, she called for help from supervisor who was at the photo section. The cashier sent me and another customer to photo section. The supervisor helped the customer in front of me, and then she charged her way to the front. I was left to stand all the way to the end of the line even though I should have been first; I was there way before other customers. Visibly, she was not happy with coming over to the front to help out. In the meantime, the customers were lining up even more. She commanded me to wait until she was done with other customers who came later than I. I decided not to buy and left. If the cashier doesn't know how to do her job, she shouldn't be working there. And if the supervisor doesn't want to assist, then she should be fired."