Meineke Car Care Center 6757 East Southern Avenue, Mesa, AZ 85206

"I had terrible service here, I had an appointment for an AC diagnostic on March 21, 2024 online @5pm. When I walked in they told me I had no appointment, I showed Andrew M my confirmation email and message, He told me he sent his AC tech home for the day hours ago. Very inconvenient. I ended up leaving car there overnight because I was told directly from Andrew that the AC tech would be there first thing in the morning to diagnose my car and call me about estimate. The next morning I received a call from Andrew @8:42am, saying that my car needs a recharge, which I expected, I said that is perfectly fine. However, he then said I need new coolant and serpentine belt. I got my belt replaced on the last service I had there so I kindly reclined the belt replacement, then I told them I will replace the coolant myself since they would charge $200 for the coolant replacement. After accepting the recharge I received another call @9:28am from Andrew telling me that I will need an entirely new AC unit which would cost almost 2 thousand dollars. I informed him that I do not want a new AC for my car especially since they did not check for leaks or anything. I said I just want the recharge I will pay for it even if it does not work. 20 minutes later I received a message stating my car was ready, so I arrived at Meineke, and they handed me the receipt stating that I declined the service for the recharge. I asked Andrew if I declined the recharge and he informed me that I did not decline the service and he said everything is fine because he did not charge me because they just put everything back where it was. I have a Ford Fiesta 2012 SES, the AC has never had issues, I was also told my car needed new spark plugs, new engine oil, my battery was corroded ( which was cleaned not even a month ago). plus 7 other things that my car "immediately" needed."

"Cannot express the appreciation enough for Andrew’s and John’s suggestions and help!! I’ve been to many major dealerships and mechanics but have always had a better rapport with Meineke. My wife needed a lot of work done on her car as it is older and was quoted outrageous prices from Hyundai, themselves. I told her I’d take it to Meineke and now shop #4264 will have all my business going forward!! They told me what I needed to hear and the truth! Didn’t feel I was taken advantage of, proof of what was needed was provided and why, and their pricing is very reasonable for such work. I’m actually shocked and elated I came to THIS shop. Much appreciated and gratitude for the work done and help I was given, sincerely!!! I’m telling you, CHECK THEM OUT FIRST!!"

"I went to check the performance of this business. Before I went in, I told The manager the make and year of my car and I was quoted 40 to $60 for synthetic oil change. When I got there it came out to over ninety dollars and that was only because I had a fifteen dollar off coupon. He stated it was because my car required extra oil which he should have known that since I gave him all of the information before I made the appointment. They came up with a long list of items that needed to be done. However, I had already had those items taken care of I was just curious to see what they would come up with. Everyone was very friendly, but very much concerned about overcharging for things that were not necessary. I also did not get a sticker put on my windshield to remind me when I needed my next oil change until I went back and asked for one. Finally, they were having difficulty figuring out how to reset the oil light. So the bottom line is always take your car to the dealer because after looking at this company and a couple of other ones. The service is less than ethical And it is really too bad that these quick oil change places take advantage of people as much as they do."

"Andrew and the whole staff at Meineke are the best. They never try and sell you things that you don't need and will even work with you on the things that you do need. I had my oil changed and Andrew came back and said that my car had reached 30,000 miles so I needed my break fluid flushed as per Kia's recommendation for maintenance. He said don't worry about it. It's something that you can wait and do the next time you come in for your oil change. I have found in the past that some shops take advantage of women but these group of guys do just the opposite and I am so blessed and grateful that I found them. I highly recommend you give them a chance and ask for Andrew."

"What a great shop. My full service oil change was done in 15-20 minutes and was very reasonably priced. They went out of their way to protect and keep my van clean. Also checked tire inflation. Everyone was fast, thorough, and friendly. I'll definitely be back for this and other services. Also, they're very supportive of Veterans. A+++"