The Countertop Factory Southwest
5970 South Palo Verde Road, Tucson, AZ 85706
Hours open
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed
Photos
Location & Phone number
5970 S Palo Verde Rd, Tucson, AZ 85706, United States
About the Business
The Countertop Factory Southwest is a premier general contractor and home goods store located at 5970 South Palo Verde Road in Tucson, Arizona. We specialize in providing high-quality countertops and home improvement products to enhance the look and functionality of your space. Our experienced team is dedicated to delivering top-notch customer service and expert craftsmanship. Visit us today to explore our wide selection of countertops and home goods to transform your living space into a beautiful and functional oasis.
Reviews
"This review is really catered towards the installation team who was lacking when it comes to " workmanship like manner". The measurement gentleman was great , but had to come out two times due to lost data from the initial measurement capture , which delayed the finalization of the install. The caulking used in the installation cracked and split after just a week , so their product is inferior . They also let a glob of product drip onto the face of my new cabinets , which were around $10,000 and to me , is absolutely unacceptable. They also failed to cut the sink with the proper reveal. The did a great job otherwise , but the devil is in the details and coming from a tradespersons perspective , this was unacceptable to me ."
"They offered to let us come to the warehouse to select our slabs but we decided to chose from their pictures sent from a variety of the granite we wanted. They scheduled a measurement within a week of the selection and delivered a perfectly fitted product within three weeks. I love my new countertops!"
"Very pleased with the whole process of the template measurement all the way through to the install. The reps that arrived were very professional and courteous. Would recommend!"
"The Countertop Factory was helpful with the kitchen project from start to finish. The measure tech was insightful, the communication with the office staff was friendly and professional. I got a call / voicemail before each appointment. The countertop installation was spot on. The marble island and granite countertops look great together and turned out nicely. I would contract this company again for any future countertop install projects."
"Worst experience ever. Disappointed that Home Depot contracts them. A job that should have been done in a month took 7 months. Measuring and cutting errors on multiple pieces requiring recuts and multiple reinstallations. Due to them cutting the sink wrong we were without running water or use of our kitchen for over a week. Ruined our molding when installing the island countertop. They also try to charge you for an extra person that they never send, hence why our molding was destroyed. Compensation for all our trouble? Minimal not nearly enough for the hassle and multiple days I needed to take off of work to deal with this company. Avoid this company at all costs!!!"
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