Moore Chrysler Jeep Service 8600 West Bell Road, Peoria, AZ 85382

"Had an appointment told I had a rental all lined up. Fortunately I called a few hours before driving across the city. Was told "yea sorry about that we can't give you a car." It is part of my warranty? Really unprofessional."

"Friendly service writer, quick and complete oil and lube service. Also friendly parts counter staff."

"I would give this place zero stars if I could. I brought my truck in for a full service and also requested a rotate and balance on the tires and a couple small items addressed. I had made this appointment well in advance so I would be sure to get my truck back the same day. Also having a diesel the service alone is $605. Upon picking my truck up I was informed that none of the additional services I requested were performed. “We couldn’t find your wheel lock key” it was literally in the glove box staring you in the face as soon as it opens. “We don’t have a lift to pick your truck up” ok fine, if you don’t want to do the work or are unable just say that. Don’t lie to your customer saying you can’t find what you need to get the job done. After spending 90k on a truck and it’s barely out of factory warranty 38k miles no effort whatsoever was made to get my front seats fixed which are literally falling apart. “We have to take photos and submit them to ram to get the replacement” ok fine DO IT! I also purchased the top tier extended warranty when I purchased the truck but didn’t even bother asking if I had an extended warranty. This place is a joke, every visit here has been an issue. Beware!"

"Update. Took my Jeep in for routine service on 11/13 and worked with Brian K. He was professional and I had a great experience! Just moved back to AZ. Found my Jeep wouldn’t start Friday night. Called service at almost closing time and they helped me get it towed in. Saturday morning they were working on it. Saturday afternoon they had it fixed. When I lived in AZ prior I always went to Moore and they were always great. Thanks to Jake and the service team. I’m so happy nothing has changed over the 6 years I was gone!"

"They called to tell my 05 jeep liberty was ready and I said I didn't have a way to get there. Sent a gentleman in a van to pick me up he was friendly and when got to Moore jeeps the Service man greeted me with a smile. Then told me what was done on the jeep I paid and he answered my question about my brakes because I know they will need to be replaced in the next few months. Thank You Moore jeep for all great work"