Michaels

"Went with a friend. Didn't realize Michael's was a treasure room. They had everything for crafting. It's worth a visit if you like to create. She made Amy this great dog collar."

"I returned from my international trip from South America, and I was looking for the perfect frame for my Colombian artwork. The staff at Michael's were nice, friendly, and professional. They assisted me, and I'm satisfied with my decision regarding the frame."

"So many fun crafty items with self checkout if your trying to be in and out. Or, if you’re going for a personal and sociable experience the registers always have the most welcoming customer service."

"Yesterday I was treated with very little respect and Customer Service treatment from one of the associates at the Camelback colonnade location, Michael’s. So I called the customer service number and talk to them for an hour and 15 minutes then was hung up on either on purpose, or by accident, regardless to that. I felt very unheard and not respected as a loyal customer so I don’t know where today this morning on the 20th of December I received a call from the manager at that same location who had heard from either the District Manager or Customer Service themselves and she wanted to check up on me from yesterday’s incident and I told her what happened and that I was going to go to a whole other Michaels location even though it would’ve been father for me just to be able to do what I needed to do as a promise that the other manager at the other location would have done for me, So she said if I will give her another chance, she will do what I needed, and that she was deeply apologetic on behalf of the employee that will be given more Trainning and should have been the one due for owing me the apology, that being said… This is the Customer Service that should be given Emily gave me with any store or any corporation so I was very pleased and will be coming back due to Emily’s exceptional customer service and need a demand for listening to the customers needs, wants, and treating them like a human being human being!!."

"Never in all my crafting life have I felt so uncomfortable at a Michael’s. Having to ask permission to test out pens?! And then the employee having to stand there the ENTIRE TIME?! That sucked for me AND her. She was very kind — but the management that decided to lock everything up really made the store feel unwelcoming. It was dirty and unorganized as a whole. Just did not like the vibe whatsoever. Craft shopping should be fun! I normally loveeeee it, but won’t go back to this location for sure."