Barry's Ace Hardware #2 6841 South Central Avenue, Phoenix, AZ 85042

"Went to ace hardware on March 19 at 3:30 pm and usually i get good service but today the girl at the cash register gave me attitude for no reason. Now i shop hear due to the amazing customer service but i see that is gone now so sadly i wont be coming here anymore. You just cant find good help anymore."

"These are the nicest people! They set aside an item for me and had it ready to go when I arrived. Unfortunately it wasn't the correct item (water heater thermostat), but when I came back the next day to return it, they were so polite and helpful. Luckily the person who had to approve the refund knew exactly which thermostat I needed and pulled it from their stock. I've never been disappointed with this store, they always seem to have what I'm looking for!"

"So I enter the store I showed a picture of the item they carried to the cashier. She had long black hair. Oh that would be in aisle 8. I said it was electrical lightening. Well I went down to that aisle well it wasn't there only spray paint. I then followed my instinct went to the electrical aisle and there is was. As I was checking out. Hey can you help cover for me they called me over an hour ago and you know I was busy. I don't remember why they called me. Said the other employee. The cashier then said I don't know what they wanted I had my earphones in. As I walk at the door the young man said to the lady with the poney tail where have you been I have been calling you for help over an hour ago. I get it people go to work for a paycheck. But how does this show team work or how does this help out the consumer. I do love Ace hardware. But you have to do better than this."