101 and Thunderbird - Goodwill - Retail Store and Donation Center 8679 West Ludlow Drive, Peoria, AZ 85381

"Horrible experience in this store. Today is $2 Thursday and of course I'm excited to go and give away several of my $2 to this store. The color tag for today is Pink so I spend my time in the store finding all kinds of pink tags only to go up to the register and realize that one of them I cannot have, although it is on a pink tag the bottom color says green. The cashier's nice and she explains that I would have to pay regular price for them so I leave those at the register I buy seven items and leave out the store with a total of $16.99 I get to the car and count my items and I only have 7. I go back into the store and ask why why is the total of $16.99 instead of $14. I was informed that another item on a pink tag but has green at the bottom got past me and the cashier and it was the regular price of $4.99. I asked if they would honor the fact that it's on a pink tag since it's not my mistake they said--No-- policy says they cannot do that. I spoke to a supervising cashier maybe; and I asked him if I could speak to a manager; the manager came out and explained the same situation to me and I said okay. The cashiers and the manager all had great personalities and I was refunded the $4.99. the part I don't like is the fact that I donate thousands upon thousands of dollars worth of items to the Goodwill all year long I flip storage units so I bring U-Hauls and drop off tons of merchandise to their stores for free to help this great cause, but now I'm very disappointed that although I give them large amounts of donations, I couldn't even be given these two items for a dollar each although they were on a pink tag. That is frustrating to me I may be no one to the Goodwill but from now and every other day after I will be donating my free items to other places. This store does have a great variety of clothing and it's rather clean but something so simple as two items not been honored for the tag although it was not my fault is discouraging."

"Make sure to keep your clothing tag. They marked a womens jackets as a mens jacket so the size wasn’t true at all. Tried to return it was told I need the tag ( have the receipt ) not good enough. Even when they messed up putting a womens jacket in the mens section and tagging it mens. The guy was super nice about it but I got screwed out of some cash and stuck with the small jacket."

"Poor management. They claim they hire people with disabilities but mistreat them. Act like they don't care. Accused me of stealing from the store and called me a liar. When I never have. Manager never have there employee back. They are back stabbers. Now that I am gone they are going to loss alot of customers. Because I was loved by every customer in this store."

"We donate lots of nice household items that our customers no longer need to this GW location. The store is very clean and the staff is extremely organized. They always get our drivers unloaded quickly. We highly recommend this location for great deals and donation drop offs!"