Best Buy,

15449 Hayden Road, Scottsdale, AZ 85260

"I ordered a Google Pixel Tablet online with store pick up. The pick up desk was very organized. My tablet was there. I was out of the store quickly."

"One of the worst experiences I have ever had purchasing a TV. Not only was I treated horribly from the staff. The only person that was courteous was the guy that was going to load it but then his manager went out of his way to tell him to make sure he doesn't load it in the vehicle. This was a 98 inch TV. It was almost like he was upset I was buying a TV."

"This Best Buy is where all their flotsam and jetsom returns end up, and is great to find some bargains. I quickly needed a new cell phone and popped in for one that was heavily discounted as refurbished. Lots of appliances too! Don't go here to find cutting edge technology that the company is known for."

"This store literally has the WORST customer service I have ever experienced. I Love Best Buy and I shop here at all the locations very often. However, this location in particular was terrible! I waited 15 minutes for someone in the Apple product, I didn't find anyone so I asked two guys who work in this location by the phone areas if they could just call someone to help me. One said no, and the other rolled his eyes and said "I guess that is me then", normally I get it we all have bad days. But this?? Was uncalled for. So I just needed a quick item, which turned out to Not be in the case after all, and instead of assisting me he huffed and puffed as if I bothered him. I then said, "I'm sorry, do you have a problem assisting me?" In which his response was "no, but there were other people around you could've asked." I'm sorry?? So I walked over to checkout, and then I'm waiting and the kid that checked me out was rude, I bought a new Magic Mouse for my Mac and some USB adapters, and this kid slammed my mouse on the counter, and rang me up. Didn't say one word, but more of me being an inconvenience. I tried calling the store, and it goes to online support. So I have no where else to message anyone, but I want to be contacted. Attached is my receipt, I was wearing a black shirt with a girl on it, some maroon shorts, and some slides."

"German was a 10 out of 10 representative at this location and deserves a pay raise and promotion. I walked in the door and immediately was greeted by him with his friendly smile and demeanor. After quickly and efficiently showing me where the product was that I was looking for he then asked what else I needed and literally walked me to each product and helped me find the best products for me. He was quick, friendly and effective. Customer service is not dead! Thank you German, you’re the man!"