The Home Depot

"Home Depot is becoming my go to place for learning more about how to do things to take care of my house. I love that there is always someone there to answer my questions and they are truly helpful!!! I like to do my own work and do the best job possible. I have found out so much just wandering from the Garden section were I always go to inside the whole store. There are nice friendly Employees who walk me over to an area and take time to answer question in a sincere way. I had help from Dan in the Paint section. Dan showed me a product and told me it is used as a wood filler for the roof fascia for wood that has cracks. Good to know how to used the wood filler prior to sanding and painting with good Acrylic paint after it has fully cured. Dan treated me as a valued Customer and I will always go back to places that sincerely take time to help when needed. Thanks Dan and all of the wonderful Employees inside. I also want to mention Renee in the Garden section who always makes my experience fun. Renee knows her stuff and has worked for Home Depot 22 years! Thanks to all the friendly knowledge workers that are at the Broadway and Kolb location."

"The employees that work at this facility especially at the return department, go WAY ABOVE AND BEYOND for their customers!! I do return things quite frequently. Hence how I have a better understanding of the return team and it's like this... very organized very well. They put the T.E.A.M in the word team by the way they orchestrate wonderfully together! They're very on it! They know what they're doing they do it excellently the gentleman that I'm assuming is manager or supervisor of the team, I have to applaud him. Because he did an excellent job with everything as far as training ect. The whole store in general, well I can't say enough about the employees at the El Con Mall home Depot except that you all need to be recognized with a nice raise for the great customer service great organization great knowledge way to go guys!!"

"Best service with Duncan! Came in to just to look at wood for a project. But he was able to cut it to size for me so I didn't have to and could fit it in my car and take with me that day. I overheard him that he was supposed to go on lunch but he didn't make us feel like a burden at all. He just stayed and helped. He even stopped and helped me pick a better piece of wood so I didn't have a warped one (I hadn't noticed) He was kind to my toddler while cutting so she wasn't startled. He was just a great representation of what you want for a company. In a time where customer service isn't a priority he really made us feel like we had someone helping and answering questions. Thanks Duncan!"

"I would like to acknowledge Diego C who helped me with my Christmas tree purchase last night (Tucson at Broadway/Pantano). Despite being the only employee in the lot with at least a dozen customers, Diego kept a smile and positive attitude. He went above and beyond to trim the trunk so it fit perfectly in the stand. I’m sure he would have felt supported if his manager covered the shift change personally instead of leaving him alone out there. Still, he represented himself and the store beautifully. I hope management and corporate take notice. Integrity can’t be bought with a salary, you’ve either got it or you don’t. Well done Diego!"

"This store just knocked it out of the park! I contacted the store asking if I could bring in my son's Cub Scout den as they worked on an adventure about tools. They agreed and we set a date/time. I was only expecting them to reserve 3 kids workshop kits and let the boys build them onsite with store tools, but oh no....they went way beyond that! When we showed up, manager-on-duty Anna asked to look at the requirements for the adventure. She said they had something a little more challenging in mind for the boys. Now, I'm no tool or home improvement expert, so I deferred to her judgement. When all the boys were there, Anna personally led them on a tour through the tool section. They touched tools, shared what they recognized, and talked about tool safety. Anna then took us back to a corner of the store where they had set up a makeshift table and had a pile of beginner tools to donate to each Scout!!! WOW! Anna talked them through each of the tools and then another employee, James, came over with precut 2x4s. Both Anna and James spent the next 1.5 hours with the boys showing them how to build step stools with the tools the store had gifted them. Oh man, can you imagine the thrill these kids had? They were totally into the whole project! They made noise, made mistakes, asked questions, and even learned about torque. I loved that Anna and James made the evening special for the boys. My son, for one, cannot wait to build something else with his dad USING HIS OWN TOOLS. I went back to this Home Depot location to buy all the components for his next build. Home Depot earned my loyalty through this AMAZING experience. Just wow!"