Goodwill Thrift Store and Donation Center 2990 West Ina Road, Tucson, AZ 85741

"Leaving no stars. My wallet was accidentally donated. I had $200 cash in it. Someone in the store took all of my money. The only thing they told me was to call corporate. Which of course means there’s no chance of ever seeing my money again. I am a single parent and was doing a good deed by donating things I didn’t need vs selling them so that the next person who might need something could get it at a lesser price. This this is a very frustrating and emotional situation. It’s crazy how many businesses allow for thieves to willing be under their roof. Especially in a place that’s supposed to be about donating."

"Overall they have a pretty good selection. But when we were there it sounded like no one was being careful in the back and glass breaking. The men that work there are really nice and helpful, but the women are rude as hell and dismissive. One woman needed help to get in the dressing room, and when she asked someone for help she yelled back at her I'm on my lunch break and kept walking. I understand setting a boundary and valuing your time but they could have at least said I'll call someone for you. Luckily we don't live down here because it was horrible, mens customer service was great, but the women that we interacted with put a bad taste in our mouths and left a bad impression for the establishment ."

"First time visitor to this store. Apparently the store is currently undergoing some kind of renovation/remodeling project with the Northside of the display floor being tarped off. I personally found all of the noise of loud music and construction staff yelling from beyond the tarp to be rather annoying and beyond disruptive to my shopping experience. Rather then take my time and seriously look around, l just wanted to leave so l cut my visit short."

"This is a large store with lots of variety in clothes, books, and DVDs. The staff are very friendly, the store is well-maintained, and the bathrooms are really clean. Tuesday and Wednesday is senior discount day. You can return certain items but you only have 7 days and you only get store credit."

"This location gets a good share of items and you are capable of finding some great stuff if you’re willing to dig through all the piles. The shelves are super unorganized with items stacked upon items, but they’re more-or-less organized by type. Decent prices and I’ll keep coming back. Edit: added an extra star because the staff have always been helpful."