Starbucks

"always ask for a warmed banana bread, every time i get it, its cold. This morning i got cold banana bread and i asked for light ice in my latte and instead of a fuller stronger coffee, they drowned it in milk. Now i have a latte with little to no caffeine that is practically white. They never have mobile orders ready in the morning, I was late for work one day because my piece of bread took them ten minutes to get to me, god forbid you ask about your order, they will just be annoyed."

"I love Starbucks! It’s my go to coffee place, but I had the worst Starbucks experience ever here. Both of my drinks were made wrong, and when I asked the baristas to remake them they said, “No, we’re busy.” I had to ask several different baristas several times for my missing food items. They were all irritated that I asked. This was a mobile pick up order. There were only 3 cars in the drive through and no one else in the café. I don’t understand their issues or why they had such horrible attitudes and gave horrible customer service. This ruined our Starbucks experience. We will no longer be coming to this location."

"Ordered 2 drinks on my mobile app. Order went in at 5:11 said it would be ready by 5:19. I got there 2 people waiting for their drinks. I sat there for a few minutes , I was worried I ordered from the wrong store so I asked him if he had my name he said yes. I got my drinks at 5:30. I watched him make my drink . He put the cinnamon on the bottom of cup I like extra ice but it wasn’t extra . He put whipped cream in . It looked awful !!! I order this drink all the time . Hoping my daughters drink is ok. I got home and I mixed everything up . But I did say out loud this was the worst drink I’ve ever seen not sure if the guy heard meas I walked out.He was talking on his headphones the whole time I’m sure to the girl in drive thru … so disappointed."

"Really good location. I love Starbucks. I have no shame. Worked there for a couple years. This location is fantastic. Never have any issues, the girl working drive through just now (Thursday 12/16/21 ~ 9:35AM) was so friendly and cheerful. I could hear her greet every customer with genuine enthusiasm. She was beyond nice.. like competing with Dutch bros positive and uplifting customer service. Thanks Ray & the 101!"

"This has to be the slowest Starbucks in the valley. There were tons of employees and I waited forever, standing in the store like an idiot wondering at what point should I ask if they lost my order. The barista who took my order was friendly, the one who made it was cold and grumpy. I won’t stop here again, especially on my way to work! When I got to work, and took a sip of my favorite drink, it was subpar at best."