Starbucks
687 East Thunderbird Road, Phoenix, AZ 85022
Hours open
Monday:
4:30 AM - 7:00 PM
Tuesday:
4:30 AM - 7:00 PM
Wednesday:
4:30 AM - 7:00 PM
Thursday:
4:30 AM - 7:00 PM
Friday:
4:30 AM - 7:00 PM
Saturday:
4:30 AM - 7:00 PM
Sunday:
4:30 AM - 7:00 PM
Photos
Location & Phone number
687 E Thunderbird Rd, Phoenix, AZ 85022, United States
About the Business
Starbucks is a renowned coffeehouse chain located at 687 East Thunderbird Road in Phoenix, Arizona. Known for its wide selection of coffee beverages, pastries, sandwiches, and merchandise, Starbucks offers a cozy and inviting atmosphere for customers to relax, socialize, or work. With its friendly staff and comfortable seating options, this cafe and store is a popular destination for locals and visitors alike. Whether you're looking for a quick caffeine fix or a place to unwind, Starbucks has something for everyone.
Reviews
"I have no idea how hard it is to get a drink order right no matter how busy you are are you coming in almost every other day and so far my drinks have been wrong and this morning my boyfriend goes through the drive-through for me and orders a caramel Brulé latte with Sweet cold foam and I end up getting whipped cream instead and no caramel drizzle like I asked. For people who don’t know that drinks pretty expensive for the way I order it. You can see on the tag that’s not what I ordered versus what I got in the cup."
"Made a pickup order and I couldn't pick it up inside (2 hours before closing) because the doors were locked. Another customer let me in and employees started yelling that they were closed and it was drive thru only shooing me out. Completely defeats the purpose of a pickup order when I have to wait in the long drive thru line."
"★☆☆☆☆ As a devoted Gold member of Starbucks for well over a decade, my recent experiences have unfortunately fallen short of the high standards I've come to expect from this renowned coffee chain. Following my earlier email to District Manager Barrios about the freezing temperatures at the 7th St and Thunderbird store, I regret to report that despite my efforts, no corrective actions were taken. The uncomfortable 66-degree Fahrenheit chill persisted, disrupting what was once a comforting atmosphere. To compound my dismay, today's encounter furthered my disappointment. Ordering a bagel, I found myself recounting the previous refrigeration issue. However, instead of an earnest attempt to rectify matters, I faced indifference and an apparent lack of concern from the staff. As someone deeply invested in the Starbucks experience and its reputed quality service, these recurring incidents are disheartening. It's distressing to witness the erosion of the welcoming ambiance and the lack of responsiveness to customer concerns. While my loyalty to Starbucks remains rooted in years of positive experiences, the recent neglect of issues and the disinterested response during my latest visit paint a concerning picture. I hope for a swift resolution to these issues and a reinstatement of the warmth and dedication to customer satisfaction that I've come to associate with Starbucks."
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