Firestone Complete Auto Care 4719 East Cactus Road, Phoenix, AZ 85032

"Awfully had my car mess up after two weeks due to them working on my car I could have died after they worked on my car. I have since been back to firestone to correct the mistakes made thank God nobody was hurt some damage happen to the car but the employees and manager tried there best had to keep my car for a day and run it a few times to get the kinks out and they refunded the towing charge I had to have to bring the vehicle in to have it worked on so they made it right hopefully nothing goes wrong again or because of the accident that was caused from the passenger side tie rode coming undone ."

"I wasn’t sure it was necessary to get 4 new tires because vehicle was purchased 1-1/2 years ago and owner had gotten new just before that (unfortunately they were a discontinued style from 2018); but the policy is to not fix a tire over 5 years old. Just wasn’t planning on that type of purchase when simply wanted 1 tire repaired."

"The folks there dropped what they did and helped me when I was panicking that my tire was not in stock and not in stock anywhere. I thought was going to be abandoned in Paradise Valley. Hope was the sweetest person and bent over backwards to help me. She and her boss are an asset to the company. First visit to this Firestone and it will not be my last. I will continue to go there even though I live almost an hour away. Can’t get customer service like that anymore! Love them."

"Professional, knowledgeable, courteous staff. Good prices. I'm from out of town. I picked up a screw in my tire. They got my car in and fixed asap. Thank-you!"

"Very efficient and courteous team. No hard sell. Came in for a dead battery issue on our Toy-Yoda. They had to order it in and had it within an hour. Got a call 2 hours after dropping off the car. Keep up the good work. Thanks guys."