Discount Tire 10058 North Metro Parkway West, Phoenix, AZ 85051

"Had a great experience here a couple months ago when I came to replace all my tires. However, I was shocked at the way I was treated today when I came to get my pressure checked. Having never been to this location for air checks before I was unaware that you are supposed to come in the back way. When I realized it there was nothing I could do to fix the situation, as another customer had the entire driveway blocked; I would have exited and returned to be in the line properly. Instead an employee came over multiple minutes later and informed me that when the customer blocking the driveway moved I would be required to lose my spot in line and go behind the car that had just pulled into the lot. I directly questioned the employee as to whether he was asking me to lose my spot due to another customer’s actions and he replied “yes.” This location needs signage at the front driveway instructing customers to enter through the back for air checks, or some other way of managing the line than punishing customers for not knowing how the line operates and being stuck due to other customers."

"Great service, had a slow leak on one of my Tacoma tires. Left the truck with them, they had the tire repaired within 1 hour. Did not charge me a thing, and I didn't buy these tires from Discount. They came with the truck when I bought it used... They have my loyalty, unless I find my next set of tires significantly lower somewhere else other than Discount (which I doubt since they price match), my next set of tires will be purchased at Discount Tire."

"I went here to patch my car tire every single person who works here is so nice and helpful. They 1hr to patch the tire and they didn't pump air as per manufacturer recommended instead of 43psi they did 33 psi. I have to use my own air pump to pump air when I am back home. Other than that everything is nice and smooth."

"I am writing to shout out to Danny and his team at this location. Danny was very friendly when I first called to inquire about the tires and pricing needed. The price was fair with no surprise charges or confusion about online/in-store prices. The quote was the same as I researched it, which was an even better experience. When I arrived at my appointment, there was an issue with the tires but Sawyer B was such a champ. He actively problem-solved and ensured I still had the tires installed without delay. He was very detail-oriented and made me aware of things about my vehicle that I needed to attend to. I felt very valued and even though this was not my regular location, I may not hesitate to go out of my way a little bit to get excellent services. Thank you, Sawyer, Danny, and the team!"

"Yooo!!! Sawyer knows his stuff down here. Went in wanting new wheels and tires. Helped me select the best fit and look for my truck. Service is beyond five stars here!"