O'Reilly Auto Parts 4028 East Thunderbird Road, Phoenix, AZ 85032

"Knowledgeable and pleasant employees. Very helpful and didn't make me feel stupid for not knowing."

"Just left the O’Reilly’s at 4028 E Thunderbird, and still have tears in my eyes. I was so fortunate to talk with Anthony, a Manager, about my problem: After having my oil checked at their competitor, I bought a quart, since it was low. I broke my back last year, and I can’t get the hood up by myself. Competitor would not put the oil in the car for me, because of “liability.” I caught up with a AAA driver at the local gas station, and he couldn’t get the OIL CAP open — it was too tight. When I pulled into O’Reilly’s and explained my predicament (I’m alone in the world), Anthony said he’d take a look. This is a great human being who’s doing MORE than his job. He easily opened the oil cap and got it done. As my tears were coming, and I was telling him, “This really means a lot,” Anthony said, “It’s no problem— That’s what we’re here for.” Wish I’d have bought the darned oil from O’Reilly’s — Next time I will!"

"I don’t normally write reviews but the service I received from Sam, an associate at this location was truly above and beyond great! I needed a new battery for my 2018 Acura MDX. It’s a little difficult to change out because you need to remove a few pieces to get to the battery. I went to three locations and they would not help me out. Sam didn’t even hesitate and we replaced the battery in 5 to 10 minutes. While there I also noticed how friendly and helpful he was to other customers that needed his help as well. Thanks again, Sam!"

"Great spot for help with car issues, parts, and accessories. DANIEL is awesome! He listened, found the parts lookup, and gave me options for the fix in no time flat! Great customer care - and I was treated with respect (not the typical handling we gals find at most auto related shops!)"

"Staff was knowledgeable and helped me get the correct parts I needed the first time. They even helped me with some tools to take a piece apart to get to the part I needed to replace. Great team."