Edible Arrangements

"Good management, order was wrong on all days, valentines day! They went above and beyond to make things right. I will be buying wife's flowers here and eatables. Beautiful flowers and Amazing food, from fruit to cheesecake to brownies! Can't say enough! Can't wait to order from here again!"

"I would rate 0 stars if I could. This place has gone down hill in the last couple years. Workers have no customer service skills and are rude. Do better."

"I dont give this a 0ne star, but there is not options for negative stars. Tried to use the service here in wichita ks asked for an am delivery because the business gets busy in the afternoon, came later in the afternoon and no delivery. Went to talk to the ladies at the business and got told I should have told them the business name, but saying it three times is not good enough I guess. I will not be using this service from these people ever again. I have been wanting to try it since it came to town, but I wish it would close down. Horrible, rude, non ethical people working here who don't care about customers at all. Called customer service and they acted like how dare I make a complaint against the company name."

"Got some chocolate dipped strawberries for valentine’s day. Their customer service is TERRIBLE, the people who work the front desk are always in a bad mood and I watched them talk to each other and ignore the ringing phone. They had my order ready on time for me to pick up though! Definitely overpriced unfortunately, grocery stores sell the same thing at a BETTER QUALITY at half the price. Definitely will not be returning. And very disappointed that by the looks of the other recent reviews that management isn’t doing much to resolve these apparent issues."

"I love the arrangements and products they offer. The customer service is the issue I have had. I made an order online and chose delivery as it's my husband's birthday and we are leaving for the airport in the morning so I did not have time to drive halfway across town to pick it up. They had no problem taking my payment immediately and then over an hour later I got a call from them stating that they're delivery driver was already booked for the rest of the day and they could not make any more deliveries. They requested that I come and pick up my order and I told them that I could not do that as I was in the middle of packing. She told me that there was no way they could make the delivery for me today and offered to push it to tomorrow which again obviously does not work for us as I needed this today. I can be understanding in a lot of situations but when I went to go pick up the order I asked the lady if I could receive the 20% off coupon that was on their website for the specific item because had I ordered it online as a pickup I could have used that promotion they had going. She then informed me she could not help me with that either. So I ended up paying $84 for an order that could have been $50 because I had to pay full price plus the delivery fee even though I'm the one who had to go pick up the order. I told her that this was wrong and the she should let someone know so that it can be made right. It's such a shame because their food is wonderful but you have to treat your customers the same way you'd want to be treated in order for them to continue buying from you. Very upset by the situation and I feel like I have been ripped off.."