Michaels

"I love michaels, as an art student I go there all the time. I found lots of cute home items this time around, so I was in a really good mood, but when I got to the register that all changed. I checked out around 5:30-5:40, and the worker was so rude. She did not respond to a single thing I said as I was trying to make small talk through this lengthy check out process. She also did not do the usual schpeel about putting in your phone number or asking about the michaels credit card. I just felt like she hated that I was in her presence and interrupted her time on her phone."

"I had an online order to pick up and three different people couldn’t figure it out where it was. They also put me off to the side to deal with others first. Come to find out, nobody actually pulled my order even though I was emailed someone did."

"Went in at 10am on a Tuesday. Three exit routes were blocked because some lady who didn't look like an employee was moving all the displays to block aisles. I then spent 30 minutes looking for an employee to help me find a clipboard, because I could not find one in the entire store. I left without finding a clipboard because the only employee I could find was working the frames department and was spending the hour helping a single customer pick out a canvas for a print, and wouldn't give me the time of day. I had a kid with me and could not stick around any longer than I already had. Absolute worst customer service experience."

"Great section of Christmas items. The cashier was very rude and unpleasant. I was trying to buy a Halloween sign that was priced at $39.99 it was suppose to be 70% off. The sign rang up as $27 & when I asked the cashier was this with 70% off? she told me “Yeah do you want the sign or not?” Her attitude was unnecessary and anyone who can do basic math knows this was incorrect."

"My favorite place to buy art supplies and home decor! I absolutely love that they have begun carrying brands and products that you could previously only get online. The employees are always kind and helpful, and the store is always clean and stocked. If you enjoy crafting, arts, or decorating, I highly recommend taking a look at Michael's!"