Wyndham Garden Wichita Downtown 221 East Kellogg Street, Wichita, KS 67202

"Not clean. Poor maintenance and finish work. Trash cans not dumped in at least 3 days. Cigarette butts in the stairway, not swept at all. Loose hose laying in the secondary entrance the whole time, major tripping hazard for my 91 year old mother. Got it for the location. Never again."

"2/25/24 My brand new 2024 was involved in an Hit and Run at this Wyndham Hotel Wichita Downtown. They DID NOT corporate with me nor the police department (even though I did a police report) I noticed my vehicle had been damaged. I immediately called your hotel establishment and your staff was automatically defensive and told me there were no outdoor cameras on this property. I returned to the hotel and I saw several outdoor cameras. I came inside the hotel to speak to a manager, the employee stated they were off and would return Monday. I proceeded to ask about the cameras he was stumbling over words and would not give me a straight answer then proceeded to say that the outdoor cameras do not work and this hotel is working to get new ones. I saw another gentleman that works there and asked him did he see or hear anything and he told me no. I asked him about the outdoor cameras that were by the back sliding door exit. He told me they do work and that it would be in my best interest to file a police report and get them involved to look at the video footage. I did a police report and nothing was done about it. The hotel never gave me access to help with my current situation. I have made several attempts to get footage and got no response from Wyndham. Room: Ok. One bathroom the tub faucet handle broke off. Carpet had burn hole. Mattress was dirty after pulling sheets off. Breakfast: 0 out of 10. No fresh fruit. No bagels. I literally ate one piece of sausage disgusting! Had to go buy my own breakfast. Get a better selection. Customer Service: Worse Experience! Waited to be checked in because she answered a phone call. No care for your customers. I was lied to about cameras on your property and Management never got back with me nor my insurance company."

"The only good thing I can say about this place is the convenience of location. When I went to take a shower, there was no hot water. Literally none. If you turn the faucet to hot, cold comes out at a trickle. I had to microwave water just to wash my face. The microwave smelled like it was about to burst into flames. The room was clean, but the toilet paper rolls were both over halfway empty. As another review says, the pictures online do not reflect the actual rooms. The fitness center was not very clean and smelled worse than a teenage boys gym sock."

"We stayed (2 rooms) on 2/9 and checked out 2/10. We were there for a concert. The hotel is within walking distance of the venue, which was handy. It does appear that it was once a nice hotel, but it suffering from lack of upkeep. It appears that they do the normal upkeep that is required to keep it running, but it just has an overall unkept appearance. Our shower curtain was falling down, our air unit sounded like a generator was running in our room. They have charged several random charges to our credit card after check out (anywhere from $5 to $.01 - which is odd). I tried to call them about it, but they have put me on hold twice and never picked up so I am denying through our cc company. On the night we stayed, one of our rooms had a non functioning toilet, so we tried to call for it to be fixed while we were at the concert. Two of us were trying to call and they never answered the phone until I called like I was trying to make a new reservation. To their credit - they did fix the toilet issue. I would not stay here again and not recommend it to anyone."

"Best description of the room is “dark and dank”. From first impression the location is questionable, then immediately upon entry the lobby smells like sewage coming from the public restroom and then overpoweringly smells like Indian food as you approach the front desk. The staff was kind but that served as little compensation for the ambiance. Every piece of furniture in the lobby was broken in different ways. With regard to the hotel room it was as aforementioned poorly lit and after further consideration that appears to have been on purpose to hide the lack of cleanliness or proper care/maintenance. We all refused to sleep under the blankets, or shower. The shower came complete with a hair filled drain and a cheaply assembled Formica wall that matched the Formica counter around the sink. We booked a room for 4 but were given only 2 towels (again not that we used them). Then my favorite feature was the barely functioning heater, which stopped working somewhere in the evening but did continue to spit out cold air. In addition to the heater not working it also had a terrible air leak from the outside which allowed both cold air and the sweet serenade of sirens to come in. The final nail in the coffin that lead to this review was seeing the in room microwave which is best described as filthy and not fit for humans to use. There were also cobwebs around the woodwork, an exposed metal bed frame support and a crudely painted yet completely exposed electrical panel (3 feet from the tub). I assume this is a family owned and operated establishment which bought them some goodwill from me but my sincere hope is that they seek professional management and until they do please choose somewhere else to stay."