Rental Connection 513 West Appleway Avenue, Coeur d'Alene, ID 83814

"For what I pay, and don't have to manage by myself, meaning; paying separately for W/S/G, this is a very good deal. The staff is courteous and addresses me by name when I walk in."

"The new team is amazing and communication is top notch! This company has really taken the best foot forward to turn this company around! They are always right there to help and if there are issues they get resolved immediately! I love this team!!! Thank you Samantha. Kristine and Kelly! You ladies rock it!!"

"Our property owner is a very nice lady. We wanted 6 yucca plants removed. They did not winter well. She had Franko our lands maintenance person do it at no cost to us. Thank you so very much. Now I can have a beautiful flower garden next year."

"New ladies in the office are AMAZING! Super friendly and really care about their tenants. Have to admire their maintenance man Gabe, as well! He is so hardworking and really takes pride in his work. Love this rental company!"

"I couldn’t possibly emphasize enough how terrible our experience with this company was. There was a water leak and they failed to fix it FOUR times. We lived with a giant hole in our ceiling for nearly the entire year we lived there. The tiles in the bathroom fell of the wall after a few weeks because they had never sealed the grout. Mildew and mold developed in the ceiling after they tried to use linoleum to cover a giant hole from the leak(s). Mold and mildew developed around the tub because they had used drywall instead of the appropriate material for the tub surround. We had a severe wind storm and part of the roof became to attached. They never came and fixed it. The worst was at the end of our lease they called our co-signer and told them that we were $3800 behind on our rent and that they would destroy their credit if they didn’t pay it immediately. Thank God we had kept all of our receipts to show we paid our rent on time. Turns out they had failed to record that we had paid our rent one month. Instead of giving us a call, they were just going to let $3800 in fees rack up?! It reeked of a scam. Luckily, we were able to prove that we had paid every months rent and did not owe them anything. Avoid this unscrupulous company! I know the housing market is really tight right now, but these people are unethical and you will regret renting from them. If you have another option, take it. You’ll be glad you did. We still might have to sue just to get our deposit back after having dumped over a thousand dollars of our own money into this cute house in order to keep it livable. It was a nightmare. While the owners may attempt to paint a different picture to somehow make themselves look better, we paid our rent entirely. They second guessed their scam after we contacted them and threatened suit. Stay away from them. Stay far away."