Walgreens 10580 West Ustick Road, Boise, ID 83704

"New Manager Levi, amazing interaction. Again, how does this one location get employees that are so very friendly, attentive and helpful? When you run into Jonny you can be assured you are being helped by another great employee. How did this store get the best of the best when it come to smart, friendly and helpful staff? Gabe and the rest of the store staff come to the rescue again and again if I have any problems.The website and app are unreliable but thank God for great employees. A unique location with many great employees. Shout out to Sandy...another great employee you can count on. Employee Gabriel, lives up to the higher standards of this store....another welcome addition. Great service as usual which is why I shop at this store. Customer service will make or break any store. Good customer service means helping any and all customers that have a question or complaint until resolved in a cheerful non-confrontational manner. Unfortunately today, many stores are staffed by incompetent, gruff, unhappy and unhelpful employees. So it is with great happiness and great pride I can single out this specific Walgreens location for having over the top customer service. Most employees here try hard but I would like to single out in particular two other outstanding employees that until recently I mistook for managers, namely Jeff and Francine. Many of today's underachievers simply don't care about their customers or their needs. To bad for them because it will come back to haunt them in their futures. So a huge kudos to Gabe, Jonny, Jeff, Brooke and Francine and hoping that this store will continue to train staff on the importance of Great Customer Service."

"The gentleman that was working today was awesome. A product was discounted by one get one 50% off. For the second time though, they only had one left. So he discounted the one for me and I really appreciate that so much. Thank you!"

"Caleb is AMAZING. I had a lot of concerns over my prescription. He helped get it all sorted out and very quickly."

"They literally are NEVER prepared. I’ve always used Walgreens and loved them until I moved and started using this location, they never have my prescription even when I CALL AHEAD to make sure they will have it. Extremely frustrating. I have had to reschedule appointments due to them not having my birth control shot when I have an appointment the next morning. Wont be using them any longer."

"Went for passport pics, first visit, I was waiting at the counter and three cashiers were chatting at the front so I had to go ask for help. Second visit to pick the pics up, the man at the counter who was apparently leaving said to the other staff, "what's with photo today?!" And appeared impatient and annoyed to help me. Only gave 2 stars because the location is convenient and the front counter gal was nice."