Fleet Feet Nampa

"Wow! What a fantastic place!!! I know this store recently opened but what an amazing hiring job! People are super friendly and extremely helpful! I came in with 2 issues from a different store and they were so quick to help me. They didn’t brush me off and were super respectful to my ignorance on running shoes. I can’t express enough how impressed I was with them. Will recommend anyone that needs some good running shoes or any type of athletic shoes."

"A letter to Joey Pointer, CEO Fleet Feet Dear Mr. Pointer, I am enthusiastically writing this feedback to you regarding one of your franchise owners (two actually were involved). Background, I have size 13 4E feet and trying to find a great shoe that I could stand on all day without discomfort has been an incredibly difficult, time-consuming and costly process. My podiatrist recommended HOKA shoes, but my search both online and in person has met with obstacles along the way, mostly, width issues. So many of your shops (and online) go to 2E but that’s it. So, while visiting my daughter up in Idaho, I saw there was a Fleet Feet store in Meridian. I will be honest. I went there on a Saturday and the store was so busy no one offered to assist me, so I left. I happened to see there was a store in Nampa, and since I was going there, I stopped in. I was greeted immediately by Alex Mimlitz, who if I’m correct, is the GM for both that store and Meridian. I will cut to the chase and as we eliminated the different HOKA styles, he said, “I know the Bondi 8 will be perfect for you, and it comes in a 4E! The problem is that I don’t have it in stock, and not many stores do. If you give me your name, address and contact information, let me work on getting the shoes sent to you. If you like them, great, and we can do payment over the phone. If not, we’ll figure a way to send them back”. Talk about working way out of the box! I’m in CA, and he’s doing something from Idaho for me, without any money upfront. Okay, I was skeptical this would happen. He called me a day or so later saying he was working on it, and then text messaged me a few days later, advising with the help of Fleet Feet’s GM in Folsom, Kirk Edgerton, a pair of 13 4E’s were being Fed Ex’d to me from the Folsom location! They are as Alex promised, PERFECT! I contacted him immediately and we did a Visa CC payment over the phone. So simple and satisfying! I cannot say how much I believe Alex (and Kirk!) are assets to your organization! To go above and beyond the way they did is incredible, and the words “Customer Service” just don’t seem enough here. I received a survey for the experience by email, but honestly, I felt you needed to hear this feedback yourself. Thanks again for the experience! Sincerely and respectfully, Gregory"

"Great service! Great selection! Alex and Abbey were both extremely helpful taking us through the experience of shopping for new shoes. They explained the process of evaluating our feet and our gait as we walked. We ended up with the shoes we wanted and highly recommend Fleet Feet to anyone looking for quality athletic shoes."

"I am so happy to have Fleet Feet in Nampa. The Village in Meridian store is also great, however trying to find parking and then finding the store is a pain. I popped in last week at the Nampa location and was greeted with pleasantries and a very warm and welcoming atmosphere. Parking and the proximity to me is PERFECT. Good job Fleet Feet."

"My friends and I were on lunch and saw the sign and had to pull in. Glad we did we were greeted with all smiles and excitement to assist! Great suggestions and recommendations! I will definitely be telling all my runner friends to come see you guys! Also thank you for all the encouraging words for our 1/2 marathon training."