Sleep Number 3680 East Fairview Avenue, Meridian, ID 83642

"We walked into the Meridian store, hoping there would be an option for us. The sales person, Leslie, was very knowledgeable, and considerate to our budget. We walked away, purchasing a new bed. Can’t wait to get it!"

"Do not under any circumstances purchase this bed unless you enjoy throwing money away. I have a manufacturing defect that I've told them several times and the supposed to be a 25 year warranty isn't one not even against manufacturing defects. Stitching on mattress has come apart and has cost me money 3 times before now they have told me it will cost 400 out of my pocket after I've shelled out 400 in the past for the same issue. Very poor business practice and just want your money for a overpriced piece of garbage. I dealt with Grace on the web chat. What happened to actually having humans that do their job. If you get paid for a job you applied for then do your job and follow the warranty your idiotic company has set. STAY AWAY FROM SLEEP NUMBER AND BUY ANYTHING ELSE FOR A TENTH OF THE PRICE."

"I'm not a very patient person when it comes to shopping. Especially for a big purchase item like a new bed. Leslie Holiday made our experience very comfortable and informative. She gave my wife and I the information that we needed to feel confident in making a decision. She was patient and allowed us the time that we needed to process information before committing to a purchase. We are excited to receive our new Sleep Number bed. I highly recommend going to learn more from Leslie if you are in the market and in the Meridian area."

"1st, Sterns & Foster is supposed to be the best mattresses at $4k - $5K. These Sleep number beds make S & F look like a free week at Disneyland for cost. The store was very nice. Associate was very friendly and helpful and answered all of the wifes concerns. For me, only 5 min will tell if a mattress will work for me. The C10 did make my back feel better after this test. I'm glad they have a 100 night test period. Just be aware. Buying these beds are just like buying a good used car. Sticker shock."

"The Sleep Number salesman (Wayne, also store manager) was very knowledgeable and polished with the information he was instructed to share. My wife and I did buy a mattress and bottom box with Wayne’s help. The entire process went smoothly until the delivery options were presented. Two options were presented to us by Wayne, online stated free delivery and Wayne confirmed free delivery, the options consisted of: #1 $249 their personnel setup and program the newly purchased Sleep Number bed. #2 $99 door step delivery and I (the customer) complete the setup and programming. We (my wife and I) opted to save the $150 and take option #2. When Wayne (salesman) makes the change in the stores computer system he shares with me the new lower price. After hearing the new price I realize the price was only $50 cheaper. When I asked Wayne to repeat the price, he realizes I have caught the discrepancy and he starts with his attempt at an academy award acting performance of surprise as to what happened. Now let’s add additional information at this junction, remember he is the store manager and been working at Sleep Number 20+ years. His response was comical to say the least, here goes his explanation, “apparently since you chose the door step delivery now the system is charging for delivery because you’re located in New Meadows!” Free delivery went away when we decided to handle the setup and programming, amazing…. Wayne refused to waive the delivery charge and claimed he was unaware that is how their system handled door step delivery and your in New Meadows, the store is in Meridian. Wayne was aware of where we lived from the beginning and we were requesting delivery to our home. Never was it mentioned we were out of their delivery range. We ended up redoing the paperwork and choosing the #1 option letting them setup the bed and programming. Wasn’t worth it for $50…."