General Parts Group

"WARNING STAY AWAY To all my restaurant owners this company is at best incompetent and at worst thieves. I asked them to come replace a belt in my bizerba slicer. 3 weeks later the belt arrived and the tech was on site 7 hours. After he replaced the belt he turned the slicer on and the motherboard blew out. They would not accept any responsibility. They charged my credit card for over $3k ( a new slicer is $3k). I did not authorize the charge. They are dishonest and incompetent"

"Had the right part so my business could keep making reliable ice production. Would recommend. Will use again in the future."

"Had some initial communication problems but General Parts management stepped in and rectified. Signs of a company with a good foundation, we'll use them again."

"The general parts team in meridian Idaho are phenomenal. They always go above and beyond to keep our business running smoothly. Thank you so much."

"We had a service repair man come out and look at my pizza oven after he diagnosed the issues he gave me quote of $300.00 I told him that to go ahead with the repair. Once the repair was complete he gave me an invoice for over $700.00 .... his explanation was that labor wasn't included in the quote! I will never use them again. When people ask how much it will cost you would think they would give you a complete total not just part of it! Had he gave me the $300 + labor for the quote we would not of been so upset. He just said it would be about $300 when I asked him how much it would be. We are not thrilled with this company and will not use them again."