Watch Technicians - Des Peres, MO

"I was in and out in less than 10 minutes with a replacement battery and an added link put in. The gentleman who helped me was so kind and I highly recommend you pay them a visit if you need work done on your watch!"

"Always a positive experience! I have 4 Invicta watches. I'm a bigger guy (6'4", 290lbs) and like the bigger watches that don't look tiny on my wrist. I can't even get anyone around me to even change the battery on the Invicta watches. On top of that, they send me texts to remind me that I have free battery replacement and cleaning for 5 years. I honestly would never remember that myself. I would highly recommend!!!"

"Friendly service and quick repairs. Typically 20 minutes for a new battery. Get the warranty and you have 5 years coverage. Worth it for your nicer watches. Customer for years and will be back whenever I need them next."

"My old watch battery place had the owner retire and close his store. Saw Watch Technicians had a store at West County Mall with good reviews. Found a majority of my watches had bit the dust. Brought them in, and was going to pick them up a few days later. They were ready that day. Thank you, your professionalism was great. So glad to get a good watch place. I will be back!!"

"Brought watch in working order, except hour hand - could only manually adjust. Was told easy repair, would call back w/ free estimate. I called every Fri, finally got an estimate 4 WEEKS later. Told they could repair my Bernoulli Automatic within the week $229. After MORE attempts calling for an update, received call, was told AGAIN 7-10 days. Called several times, couldn’t get an update & FINALLY received a voicemail that my watch was “fixed/could be picked up at my convenience.” Clerk retrieved my watch, said NO REPAIRS had been made, couldn’t find parts. Replayed voicemail - “fixed”? Inspected my watch, NOT RUNNING AT ALL ANYMORE. Clerk went to back, called other location. Owner told him take it back & “he would see what he could do, as it was in running condition when dropped off, should be in that condition when picked up”. Left w/them again. Asked for store owner’s (Shoddy) info. Called, Shoddy he was apologetic, told me must have “fallen through the cracks like several customers”, & again apologized, asking that I “only speak to him now as his reputation was at stake”. Shoddy calls 2 days later saying that my watch was NOW UNREPAIRABLE, piece that needs to be fixed was removed & since could not locate one, its not fixable. Said he would “send me a gift watch to repair the damage of his reputation w/me & to help ease the pain of the damage to my watch that store caused”, offered to mail it. I insisted on going to the store to pick up my watch (~100 MILES) & we could talk then, asked me to go out of my way to other location & offered to text me the address, waited ~4 HOURS, NO TEXT. Drove to only store I knew of, asked for Shoddy, told he was at the other location. I called & Shoddy asked me to come over to his location, said no, he needed to come to me, he said he would be there in “5 minutes.” Asked to see my watch. Clerk told me it was no longer in that location, called Shoddy back to remind him to bring my original watch w/him. Shoddy finally called, 19 minutes later, to let me know he was there as I left to cool off. He directed me to table in the middle of the concourse. I insisted we speak in his store. Shoddy quickly brought out 2 watches that he said were a gift for the mistakes that shop had made, neither one in a watch box or even a store bag. One, he stated is a Tissot, worth at least $500, the other a wooden no brand name watch he claims to sell for $70. Asked if he really was going to try to gift me a cheap quartz watch? He replied, “Yes, it is worth more than a broken watch.” I reminded him HE BROKE IT. Girlfriend Googled the Tissot, had difficulty finding that specific one, but quickly came upon a website saying how oftenTissot is faked & how to tell if it is a fake. Pointed out the irregularities b/w website & watch, he asked, “Who are you going to believe: her or me, a watchmaker?” Pointed out he has NO CREDIBILITY. Shoddy quickly restated he had to leave a store to come see me & was now losing money because of it. I reminded him I am most important customer to him because I had a watch that he broke. Asked him to do the right thing: pay to repair watch to a running state. Asked for old parts so when I go to a reputable watch repair shop, they would have pieces to fix his mistake. Shoddy told me he did not know where parts were, said watch could no longer be fixed because he couldn’t do it. I mentioned I could resolve this in small claims court & he quickly relented, reinstating the “gift” of the 2 quartz watches & agreeing to pay for another watch repair shop to fix my watch, only after I said I would accept reimbursement minus the $229 his shop would have charged me. Went to jeweler in same mall, asked about repair for my original watch & the value of watches Shoddy “gift” me for the damage done. Told that I “should take wooden watch as an insult/no value" & Tissot is a used watch, has a genuine face, but was worth only ~$50, as parts had been replaced like the band & had minor scratches on surfaces."