PetSmart

"!!!DONT BUY THE FISH!!! Im so dissatisfied right now. I have a beautiful multi-colored goldfish and got 2 more to add to the tank. When I was picking the goldfish i pointed out how one looked like it had Ick (white spots disease that kills fish) and the employee told me it most likely wasn’t and so I bought the fish. Today one of my fish is floating and the 2 others have white spots. When a customer points out how a animal looks sick, the employee should focus on the care of the animal rather than the sale. I will no longer be buying fish here since they always come sick."

"Took my GREAT DANE to get a bath and brush. HE is a very big muscle dog. I asked when he will be ready & the lady said it will be around 5pm. I get a call at 3:30 an hour after his appointment and was asked to pick him up. I already had another appointment for my son. I told her I thought she said around w5. She said they close at 5. But the website says they close at 6pm. She called me again at 4:30. I told her I was close and on my way. Regardless it was annoying. I get there. My dog didn’t look like he had a wash at all. He still had crust in his eyes. His nose looked dirty. He smells and feels the same. I want my money back and I will never come to this location again! She lied and said she seen “video footage” of him getting a bath. Ma’am if I would have brought him back you will see he didn’t get shampoo! I know because I took him to petco and he smelt amazing as soon as I picked him up following your horrible service! Update: I tried booking at another location. I was block from booking. I called and asked why. She said my dog was aggressive and lounged at another dog. My dog is EXTREMELY HAPPY AND FRIENDLY. He is never around other dogs and is a big baby lbvs. He is a Great Dane! Pam said she would take the block off. I’m no longer interested in booking there anyways!! She wanted to go back and forth. Amanda and Pam do not need to have the jobs they have. They don’t know how to service big dogs. If you do not know how to service a bigger dog then say that before I drop him off. HE HAS NEVER HAD A BAD EXPERIENCE AT ANOTHER LOCATION EVER! for you to make an accusation and say my dog is aggressive is BEYOND DISRESPECTFUL Because you are not a doctor to diagnose my dog in that manner! I will be writing a report to the corporate."

"The selection of items for any animal is awesome!! We have a bearded dragon and even for him they have a lot of cool items."

"I’m very upset with my grooming experience. I’ve been bringing my dogs here for years and never before had a problem. Today, picked my dog up and they said, “She was a bit of a brat.” For $76 I would expect better. I’ve groomed her at home ever since I adopted her also and she LOVES being groomed. I fear she was treated poorly also. She’s been shaking since she was brought home. I will never bring my dogs here again."