Hy-Vee Grocery Store

"This is the first time I've ever been to a Hy-Vee and I was completely amazed at what was offered inside. Aside from a great selection of food products, I was surprised to find a bar inside next to the liquor department. It has its own KC Chiefs shop, various food court places to eat, a place to sit and eat, and even a little candy store. I found some of the prices to be quite high in comparison to other grocery stores, but other items were actually a bit less expensive. The selection is why I will return, that and well-lit wide aisles and friendly people."

"Great store. We love this location for desserts, produce and the liquor department. This Hy-Vee location has one of the best selections of bourbon in the metro area and a staff that is knowledgeable about each brand!"

"Very rude produce guy when explaining why they ran out of avocados. Very rude customer service in self checkout line from old lady that clearly hated her job because she had been there so long. I will continue to use the pharmacy because they are quick and professional but don't plan on grocery shopping there anymore."

"I stopped and grabbed some sesame chicken today for lunch, and when I got back to my office realized the chicken was still pink and not cooked through. The dough was still moist and completely uncooked. When I called they said bring the food back in and they will give a refund. Customer service began to hang up the call with me but I had to ask to see if someone would make sure this food was not being served to other people. The less then concerned customer service agent on the phone transferred my call to the food area. I then told them that the sesame chicken was not done and they said they need to remove it from the food area. I hope they did. After work I brought in my food that was uncooked. The less than concerned manager, gave me a gift card for my refund. Really, you give me uncooked food and I get a gift card back? I would prefer my money back. Now if that manager would have eaten what I ate, I feel that she would seem more concerned about the situation. Not to mention, I pray I don’t get food poisoning. This place is a joke, customer service doesn’t care and management defiantly doesn’t care if they poison you."

"I have never been so disappointed in a Hyvee Bakery! Look at the cake they gave my friend almost ruining her 30th birthday! Here is a picture of the cake they swore they could do, the notes they took confirming her order, and then the cake they gave her. Not even close and she barely got an apology. Quit letting newbies or teenagers do custom cake orders!"