Congress West Apartments

"Poplar homes is a terrible company. don't move here."

"Disgusting"

"Nice apartments, exactly what you would expect, nothing too fancy but very clean. When I first moved in my apartment had brand new carpet. The only issue was a broken dishwasher which was replaced in about a week. Erin the building manager and Robert in charge of maintenance are very friendly and helpful. The building has an onsite parking garage for an additional fee and an uncovered lot that's always full. Some apartments have a balcony. Street parking near the building isn't terrible. Edit: After living here for about a year I decided to take off a star for a few reasons. We have had some issues with packages going missing and management has not really done anything to address these issues. I recently had some issues getting in touch with Erin which was a bit frustrating, and I am fortunate the issue I needed information about was not more serious. My understanding is that either the building or the company that owns the building was purchased and the building is under 'new management', though I suspect this may just be a name change/restructuring to make tracing any legal issues more difficult. There is a unit for sale in the building, and the listing indicates that owners pay an HOA fee of $350 per month (which I am assuming is built into most renters' monthly rent). Even though that HOA probably includes the water bill, since individual units are not metered, that is far too high for this building, as the only communal 'amenities' this covers is the somewhat unreliable elevator. I plan to keep living here for the time being, as I have yet to encounter any 'deal breakers'. The rent is fair given the location, but as I said before this place is nothing fancy."

"Living rooms are huge. The apartment has more than enough closet space."

"Not sure how these places operate from the rental side (I’m sure they’re not bad as erin from the main office is very helpful, I think she just has limited/poor resources). However, from an ownership side I would recommend to stay as far away from this place as you can. The HOA fees are insanely high and you get nothing to show from them. The building is falling apart, dirty, dated etc. when it’s time to “fix” these issues they just force a fee on the owners even though these astronomical HOA fees are supposed to cover maintenance. The person who runs this building (erins boss, Steve), does not seem to know what he’s doing or is extremely behind on the times of management. Very poor experience so far. Had very high hopes for this building when I started buying units here and have been extremely let down. Would not recommend to purchase anything in this building until management is either replaced or comes to reality."