Costco Pharmacy 19040 East Valley View Parkway, Independence, MO 64055

"Wonderful customer service from Ms Anisa H. She was very polite and compassionate when it came to my specific situation. I can’t speak for the other people on staff since this was my first time using Costco’s pharmacy, but she was fantastic!"

"My doctor's office suggested that I not use this pharmacy. It's always back and forth when I have prescriptions sent to Costco. I have to go to the Costco Pharmacy in Independence, MO several times before I'm able to actually pick up the prescription. It seems like the prescription is never just ready, it's always a hassle of some kind. Sometimes I'm never able to get the prescription. So finally my doctor recommended that I not use Costco Pharmacy in Independence. That doesn't make me want to renew my Costco membership."

"Today was the third time I have tried to fill a prescription here. I have never had any problems with my insurance or coverage anywhere else however, this facility seems incapable of figuring out how it works. Costco should consider getting another pharmacy group in to handle this business. It doesn't help that the techs/cashiers (whatever their titles) act as if its an inconvenience. Shame on you all."

"Typical Costco. Several cuts above their competitors, starting with answering their phones and being adequately staffed. Tracked down a prescription for me that everyone else seemed to be out of. They earned my business. See ya Price Chopper."

"The pharmacy located within the Independence Costco does a great job of taking care of my prescriptions. The techs are courteous and professional. They do their best to move things along without you feeling pushed through the process. The techs or the pharmacist come across as eager to answer any questions I may have about my medications or anything related to the dispensing of the prescription. I think the average turn around time for my particular prescription probably averages under 45 minutes from handing over the script to receiving the medicine. There's been a couple longer waits but these are by far the exception and not the rule. - - - One earlier reviewer who gave a very low rating complained about the pharmacy needing to see ID though she had been in the system for years. These are the people I sometimes have the misfortune of being behind in line when I go to the pharmacy. Despite the fact they have been buying this "normal" prescription from this pharmacy "for years" they can't seem to come up with what is needed to satisfy the transaction. I hope they didn't drive to the pharmacy without their drivers license if that is the form of ID in question. Your ID is the most basic thing you carry. How many times have they asked for your ID in the past? How many times do you keep not bringing it? - - - I'm glad to hear this person's complaint because it tells me this Costco pharmacy is conscientious about the service it provides. Drugs are dangerous if dispensed incorrectly. They need to go only to the person they are prescribed for. With people frequently changing insurances and medical providers knowing who's who can get very complicated and confusing. Bravo for checking IDs! - - - To sum up, this is a good pharmacy. And if you are a responsible person who is committed to maintaining some degree of routine and discipline in your life - like carrying up-to-date personal identification - you will likely be very satisfied with the service this pharmacy provides, much like I have. - - - Thank you, Independence Costco pharmacy. Keep up the good work. : )"