CVS Pharmacy 12000 U. S. Highway 71, Grandview, MO 64030

"My experience was good with CVS pharmacy. My prescriptions were available on the date promised. The pharmacist and staff were nice and professional. They took time out to answer my questions. I had a positive interactions with my CVS pharmacy."

"I've had good experiences with CVS. They always have my prescription ready for pickup and delivery."

"You all need to hire help 71 hey Grandview mo. Drive thru closed I will be taking my prescription back to Walgreens. Covid is still real and you close the drive thru now we come in and everyone is waiting. Sad thing they never have it ready. So very disappointed in this store been going here over 20 years"

"Have had to have my doctor and/or insurance themselves call and insist I am covered for certain prescriptions for whichever reason. Calling myself typically gets ya no where, they will insist they are doing what they are supposed to (even if prescribers and insurance assures me they are not) but showing up and kind of just being in front of em seems to get things sorted, even if I've had to physically give them my phone with insurance on the phone. The staff is pretty friendly even if I'd had to show them I am correct various times because they told me I wasn't covered or had to call or show up to keep on em to fill my prescriptions in a timely manner. I haven't not been covered yet. I will say I feel it's the company itself's way of operating significantly more than the staff themselves. They are always understaffed (understandable atm) and their automated systems are not productive. If you are in the area and on disability, live with a chronic health condition, or something along those lines, I'd recommend elsewhere, however they are probably fine for the average person who doesn't mind waiting a bit longer. Still better than Walgreens on 71 in Grandview in my experiences."

"If the main pharmacist, Mary, is there she is friendly and efficient. The other pharmacists suck so bad. One told me it would be 6 hours to fill my prescription that I was waiting in the store for. Mary would get a 10 the others a zero."