Walgreens

"Don’t bother coming here to fill prescriptions if you have important prescriptions. They will NEVER be ready on time and the staff is guaranteed to be rude every time! I think it’s time for some serious retraining! But if you tell them that, even if it’s nicely, they will probably laugh at you and still not get your prescription ready. They definitely like to play with people’s lives and they purposely don’t fill prescriptions after you call about it."

"It was a stressful morning, trying to get my son’s medication going back and forth, waiting in the drive-through due miscommunication and misunderstanding about the medication itself, but I tell you my pharmacy tech Jaywanna no matter how long it took she handled everything professionally with patients. I can tell that she cares about her job and the people that she serve thank you so much for being you truly made my day and I did get my son’s. PS I love my Walgreen on my way to Prospect."

"You will get profiled and judged the minute you walk in the store. The talk skinny white male employee with brown hair is very impatient and rude….for no other reason than him treating customers that way because of the store’s location and economic status. Why add to an already challenging situation? You work at a pharmacy where we come to for help. Not to be hurt! Have the decency to treat others like you would want to be treated. Or quit your current job and go work as a carpenter or something."

"I WILL NOT USE THIS WALGREENS LOCATION!!! I needed to pick up a prescription for my 90 year mom who had surgery. You are NOT allowed to go into the store to get the prescription only drive thru pick ups. My mom & sister went through the line in the day and were told to come back 3 hours for pick up not to take mom back out, who could not be left alone, I went to pickup the meds. I got in the line at 535pm, the pharmacy closes at 7pm. I wasted my gas, had to deal with fumes from the running car in front of me and after patiently waiting it was 702p when the person in front of me got her prescription. Before that person could drive away they put up the closed sign and walk away!! There were at least 7 cars behind me and they had all been there 30+ minutes. I could have appreciated it more if the pharmacist would have taken the time to tell those that waited sorry they were not able to help and make sure no one was waiting on meds that was life threatening. I was willing to have the prescription transferred to a store that the pharmacy closed at 10pm. I went in the store and explained my situation to the manager and he said I'm sorry corporate knows but there's nothing we can do. At a minimum, I believe they should have had someone monitor the line starting at 6pm not allow others to get in line but serves those there at an early time! It's not like I drive up 15 minutes before closing! As a retired military dependent with Tricare benefits and Walgreens is where they send our prescriptions and as a 20 year employee of a well known hospital, I will continually share this HORRIBLE EXPERIENCE and the LACK of concern and sensitivity to serve the community this store is located in. I hope others will follow my lead and use another option if possible and let the Linwood/Prospect location know they can't mistreat their customers!!!!!!"

"DON'T WASTE YOUR TIME WITH THIS STORE! The staff in the pharmacy are the worst. The pharmacy manager wouldn't even take a minute to understand the overwhelming situation that he and his staff put me in. He was prejudice against me because of my disability and refused me service. I pray the corporate office will read this and take action so no other seniors like me have to suffer the mental and physical anguish at his hands. In the past, I tried to talk to the store manager, Dan, he has no sense of customer service. . Because of him, I had limited myself to only using the pharmacy at this location. Please see other reviews about Dan. Background: When I call to fill a prescription, I cannot count on them to actually fill it. This has happened to me multiple times. They waste the customer's time by not having it ready. Then I have to ask it to be filled again and guess what...last time I tried to pick up one in particular (for the 3rd time) they had a sign stating the pharmacy will be closed the rest of the day, again wasting their clients time. The fourth time I tried to get this particular prescription filled they told me they were out of stock now, I'll have to check back in a few days, like they don't understand how their inventory works. There's a particularly a hateful woman in the Linwood store that could not care less about a disabled, senior customer who really needs her medications. She doesn't care and the manager doesn't care that I've attempted four times to my prescription and that three times it was Walgreens fault. According to the manager I'm not allowed to get upset about this outrageous incompetence or demand better service. In fact, he made it clear that he doesn't intend on assisting me in any way."