MassageLuXe,

4100 Elm Park Drive, St. Louis, MO 63123

"I have been to massage places and fell in love with this one! John is amazing. He takes the time to listen to what is going on and know so much. I can not recommend him enough. The staff is so friendly and always greets me with a smile and a beverage. Don’t hesitate to call and book an appointment."

"I've been coming here for a few years and it's definitely because John is such an amazing massage therapist. He's very skilled, kind and professional and has great manners. I have chronic neck pain and my monthly visits are about the only thing that keeps me functional. Very grateful!"

"I recently had the pleasure of experiencing massage therapy at the South County location and I must say, the service was amazing. From the moment I walked in, I was greeted by a warm and friendly staff who made me feel instantly comfortable. Not only was the service exceptional, but the staff went above and beyond to create a welcoming and relaxing atmosphere. They were attentive, caring, and genuinely interested in providing the best possible experience for their clients. I left my massage session feeling rejuvenated, refreshed, and completely satisfied with the level of care I received. The combination of the amazing service and the friendly staff made my visit memorable. I highly recommend."

"I joined Massage Luxe South County on Elm Park Dr., in November 2022. During that time I had two great Therapist's and two very poor Therapist's. The two good ones left this location. After that it was pot luck and the odds were poor to get a good Therapist. My most recent experience on 2/22/24 was especially bad. I arrived 15 minutes prior to my scheduled appointment. The Therapist knew I was in the waiting area but did not escort me to the private room until 5 minutes after the scheduled start time because she was laughing and having a conversation with the front desk crew who also knew I was in the waiting area. I was watching the clock and she did not begin the massage until 17 minutes after the appointment time. In total the massage was 38 minutes and was awful. I expressed this at the front desk when leaving. The next day I returned with a letter outlining my concerns and requesting cancellation of membership and refund for that recent session. I left the letter with the front desk. In the letter I requested a confirmation of my request and refund within 7 days. After hearing no reply or confirmation 7 days later I called back and spoke to Monica who took care of my request and knew about of my letter. In the past I had occasion to deal with Jena and most recently Monica. They both have bad attitudes and defensive. I suggest anyone thinking about going to this Massage Luxe location in South County think twice. Odds are you will be disappointed."

"The front desk staff were very kind and welcoming. It is exceptionally clean. Nina is AMAZING at what she does, I couldn’t recommend her enough! She worked on all of my knots so well, I felt like a weight had been lifted from my shoulders when I left. Will definitely be back again!"