The Arc of the Ozarks - Program Services

"The group of Psychiatrists moved here from Mercy. The doctors are fine, but the support staff lacks in communication and follow through."

"Literally the BEST services you can ask for. They’re incredible. Unfortunately we had to move out of town and I regret it entirely cuz it took my kids away from the therapy here at the Arc. They also call it cornerstone. If you have a child with autism, this is the right place. They also take very good care of children with adhd and ptsd. I can’t wait to move back and have our therapy back for my kids. This place is a huge blessing. They’re able to teach you even the smallest things to help you and your child cope with their diagnosis. Every single staff member here, the best. From reception to the therapists. Thank you for making my kids lives better. I’m honestly surprised at the other reviews. This place was nothing but a blessing for my family and my kids are good kids just have very high needs. For their level of needs it was met at this place. My kids were seen twice a week sometimes 3 times a week with outpatient therapy."

"Absolutely the worse experience I have ever had with a clinic. Our first appointment was great and we did all the tests as asked. Now we are waiting on results and getting 0 answers from Dr.Lindsey. We were told results would be ready within 2 weeks and we are now at 4 weeks. We were supposed to have a meeting on Tuesday for the results and today is the last business day for them to be finished so I called and they will not even be done in that time frame. They keep trying to add appointments to run up the Medicaid bill and give false hope. Avoid this place, they do not know how to communicate amongst themselves and the answers change based on who you speak with. Patient care is not a priority like they said"

"This company sounds like they stand for the clients after working for them Six months I learned that they are not they treat the clients like kids and yell at them managers play favorite's and lie and then when you go aheaded and bring I to the attention to management and they do nothing and then you take it to HR after total disrespect from house supervisor and program supervisor. Innocent no retaliation policy a week later program supervisor calls and after having the flu the week before Christmas exposed by one of the houses and having covid a few weeks after starting after being exposed after subbing for a house outside of our team mayday the separation of employment due to attendance you say no you can't come in because you already have plans on your day off retaliation will happen just no saying no will cause problems and most likely cost you and don't get sick."

"Employees are kicked, scratched, bitten and abused by the students there and the management refuses to do anything about it. Its Amazing when money and grants can make you look the other way and ignore the people who are there to try and help."