Walmart Vision & Glasses

"I don’t know how to feel about being a customer here anymore. I have dealt with a guy name Kyle twice and the first time I did, it seemed like he didn’t want to help with assisting me so I gave him the benefit of the doubt and told myself that maybe he is having a bad day. I went in today and he was there and he acted the same way. Not friendly and very poor customer service. Makes me not want to go back at all."

"Dr. Curtis is knowledgeable, personable, and professional. The staff is always helpful and friendly. I've never had a problem with any of my contacts or glasses in over a decade of going here, so I'd recommend them to anyone."

"I just got back from the walmart vision dept on Sunshine (3/9/21). I had bought my glasses from there a while back, went in to get an adjustment because the screw had popped out holding in the lense. A lady who looked as though she was manning the store by herself (it was about 6:20 pm, they close at 7), probably 35-45, dark hair (didn't catch her name), seemed uniquely disinterested in assisting me. She kept arguing with me that she couldn't fix the arm that had disconnected from the main glasses, and over and over I had to tell her that was NOT what I was wanting her to fix, but just adjust them and put the screw holding the lense back in. She seemed frustrated to have to do her job, finally did though. I asked about buying replacement frames (which I had done before), but she was not interested in finding if they had them in stock. I also asked about making an appointment to just get new glasses, but she seemed like I was annoying her trying to be a customer and had better things to do. I'll make an appointment for new exam and glasses tomorrow at another eye center. This lady should not be in her position, perhaps made a stocker or cashier, because she oozed an attitude she was not interested in her job at the eye deparment."

"At 10am, I called to ask about exam prices. Two hours later, I was driving home with a new prescription and some trial contact lenses. The exam cost half of what I expected to spend. Dr. Curtis was kind and efficient, as were the other 3 employees. They spoke to me and everyone else there respectfully and were extremely helpful. Very glad that I called them."

"From the first moment I walked in the door I was greeted with a smile. The dr. John D. Curtis was very friendly and very very informative he diagnosed me right away, and he was Intelligent. The staff was very polite and help me to the process of picking frames out. I had no problems with this vision center I would recommend it to anyone. Price of frames varies on insurance and exams but it was beyond reasonable for what I got. Keep up the good work."