Compass Health Network

"Compass health is amazing. They have done wonders helping me. They are very supportive, and they truly do care about you and your health, whether it's mental issues, depression or addiction. They are there to help and support you however you need."

"The front reception desk team is friendly , attentive and helpful. I have never felt so seen , welcomed and accepted. The NP I saw was so down to earth and understanding. My therapist was genuine and I truly felt heard. After a horrible experience with another facility with Burrell I came here, and I’m so glad I did. Courtney , Hannah and Tanner are all amazing team members here. I’m very sad to be moving again, and leaving their care. But I won’t forget the kindness and generosity I experienced here. Thank you all so much for what you do. I wish I could send everyone here. So warm , welcoming and inviting. Snacks , water and charging stations and vending machines in the lobby really make a difference for people who are waiting on rides or waiting in between appointments. I can’t say enough good things. Thanks again y’all."

"This is my second time around so I know that it hasn’t changed. Tried getting therapy first pregnancy while I was allowed the insurance and only got about 2-3 visits with my therapist. She ended up quitting or moving out of warrensburg. This pregnancy, I tried again STARTING AT THE BEGINNING to have enough time to actually get therapy. But took two weeks to get scheduled for the first assessment to get a therapist. The appointment was two weeks after. Then that therapist told me I wouldn’t be seeing her but she would be asking me questions to pass along to my new therapist. It’s going on week three and I still have yet to get a call to set an appointment that’ll probably be another 3 weeks out. My insurance will be out in July and I will again not have gotten the help needed. But hey, the place is really clean."

"Why would there be a reason for not having scheduled appointments for assessments? Early intervention is the key, but when family members and and clients sit in waiting room for two hours then are told to come back the next day and try again creates doubts which makes them give up on the idea of getting sober. This organization needs to quit opening new centers if they do not have the staff to handle patients. Clearly, they need to look at more successful programs and stop this ludicrous idea of not being able to make appointments to be assessed."

"Do you guys ever answer your phones? I can be on hold to up to an hour at a time. I've even tried calling again and that doesn't help. I do love my therapist at this location but there needs to be a better system. I'm tired of waiting on hold for long periods of time just for a simple thing that can be solved in seconds. Also it seems that my case worker wouldn't answer me for DAYS at a time. I had her for 2 weeks and didn't make a dentist on a single thing I needed on my case. She always had an excuse for not answering AND she's even told me the day of my appointment with her that her schedule is now too full. GET IT TOGETHER"