Marriott St. Louis West

"Great location. The positive part stops there. Dirty rooms. Customer service is not the forte of the front desk staff, especially the females. During the recent storm, only the bare minimum was plowed, not a single handicapped spot was plowed/shoveled out when they plowed/shoveled the property. Sock left on floor from previous guests… Mildew in shower on curtain… Shower head couldn’t move or else it would fall off… No ironing board… Filthy air vents…"

"The front desk was not very helpful. The outlets in the room were not adequate enough. The walls are paper thin, I could hear everything that the person next to me was doing all night long. The bar/restaurant in the lobby was the only decent thing about this hotel."

"Excellent staff at a dated facility. It’s great to have a Concierge back in the lounge and Ginese is a great host. Also appreciated Julie at the bar. The room was clean and well maintained, but lacked usb power ports."

"My Stay (01/02/24 - 01/12/24) was great! From the moment I walked in the Reception staff , Housekeepers, Bartenders were welcoming w/ a positive attitude every interaction. Their hospitality was awesome and very accommodating. Met some good people from all around simply by just sitting at the hotel bar while enjoying dinner&drinks. Clean room/ fresh comforters & fresh towels daily. Overall 4/5 stars. Looking forward to my next stay w/Marriott."

"Not worth the price. Maybe 3 stars in 1970. Shower is out of date and Poorly functioning. Two people staying for 3 days never received fresh towels. Late check out denied Because of desk clerk stupidity, old poorly functioning appliances. A motel 6 scores better on room amenities. Save your money for something better. This place is Lousy for cost."