QuikTrip

"Love QuikTrip. The air machine is free too. And staff is always polite. Five stars, but also the cold brew is always out of stock so I've been going less often."

"My truck broke down the their parking. They gave me two whole weeks to get it towed. I was relieved that they were so understanding and willing to work with me"

"i wouldnt even leave a star if i could, i was at the register and had a pack of waters and a receipt from the qt kitchen for milkshakes ANA N said she scanned the order wrong after my boyfriend had already entered his card and the machine said approved, she said we only paid for the water due to her mistake, then she said she couldnt scan the kitchen receipt because its already been scanned..... so i obviously asked for the receipt for the water to make sure i only paid for the water and she said "yeah yeah yeah you'll get it" and i asked for a manager, the woman that was standing behind her during the interaction said she was the manager and said that her employee had no attitude, several people in the line spoke up at this point and said the employee DID have an attitude and a very nasty one at that, so the manager finished ringing us out for the milkshakes and when i asked for the receipt for the wayer she would only provide me one for the milkshakes which i ket showing her the water wasnt on the receipt and i wanted proof i wasnt ivercharged, she denied me a receipt then while i was waiting for the milkshakes the person said they hadn't bwen pid for and i started to say they had been pid for their was just a mistake made by the cashier, the cashier ANA N then screamed at me in front of the whole store saying she didnt make a mistake and that i did, the qt kitchen guy apologized and then the manager screamed at me across the store as well and said "stop causing issues in my store" and at this point once again multiple people in the line stuck up for us and said the workers weere being rude and they shouldnt treat their customers this way, a person even walked out due to the way i was treated. they acted like i was stealing when i was literally waiting for my milkshake on an order they messed up and refused to give me receipt for, i then walked ovr to the counter to get the names on their tags, the manager covered her tag and when i asked her name she said "what, you too dumb to read?" and i said "no ma'am your nametag is covered" and she just said "too bad, and im the manager anyway whatchu think gon happen?" the qt kitchen guy then apologized again and said her name is shay and she does this a lot. this qt is literally right behind my house and i've gone here since 2012 but i will NEVER step foot back into this store. i called corporate and they apologized and even sent something out to mg house as a sorry, im not sure what they sent as this happened yesterday, but i do appreciate the help of the staff at the corporate office. as for anna and shay, i hope you guys go to a customer service training or have a talk with hr, because treating people like this isnt okay. and as i can see from the recent reviews this place has gone downhill massively in a short period of time.... i wonder if thats when shay became manager?"

"I ordered two pizzas via the app for my family to enjoy for dinner. It was my first time. After loading up all of my kids in the van, we went to the QT. First when we got there nobody responded for curbside pick up. Next when I went inside, I went to the kitchen area and the cooks said that they did not have enough cheese, so they did not make my pizzas. My kids were already hungry, and QT never called, nor notified me in the app that my order was canceled, nor made any attempt to help. Furthermore, they cannot figure out how to process a refund for the money I had already paid for the two pizzas. Super disappointing. I was your biggest fan."

"It never fails at this location! Never! The QT kitchen is always I mean always closed. Multiple times, I've tried to go to this location because it's on my way home from the gym, I walk in, and yup closed. But you look around and see plenty of staff working but not in the kitchen. Why have it in your business if your not gonna ever have it open."