Beauty Brands 15509 West 99th Street, Lenexa, KS 66219

"Their online order filling and shipping is a joke. Unresponsive customer service. No one seems to do any work. No one answers phones. No one replies to emails. They take your money and that's it."

"I worked at Beauty Brand thru a staffing agency which the pay is $10.00 hourly,working 10 hour shifts, with two 15 minute breaks and one 30 minute lunch. There's two part of the warehouse you have the Distribution Center and the center where the orders are picked and packed. My first week Shelli, told me I'm using too much packing supplies for the customer packages and that the company is trying to keep down the supply expenses.. if you have customers spending 200 to 300 dollars on one order aleast give them the proper packaging material. I do believe that management the priorities are jacked up when it comes to managing time... I've noticed that thst online orders that on back order since August 14th to 15th yet you want to discuss keeping shipping at a reasonable cost but customers ordering merchandise but it's not being complete due to back orders, let talk how to going to complete the customers orders, after they spend 200 to 300 dollars on merchandise from beauty brand website.... oh yeah Shelli told me if I dont come to work on August 22nd I'll be fired and I'll be standing in the unemployment line on Monday morning... I mean warehousing employment is a dime a dozen with better pay and more benefits. There's employee that spend 8 to 10 hours a day walking around and not completing work or not getting work done.. alot of their employee are hired thru staffing agency's and I know why... their turn over rate is high and their benefits package is a terrible... don't ask the CEO Ben or LeBron a ask question about your job or ask question in general they will tell you I DONT KNOW... throw the whole job title in the garbage can...... oh the company only clean the restroom in the warehouse also in the center of picking and packing the orders two or three times a week which is pretty much disgusting..."

"I work here and I love it. Get to work with all kinds of awesome products and I'm learning about all different kinds of beauty products. I'm a mom of 4 so I don't really do my hair all fancy and I don't wear makeup because I'm allergic to most foundation and concealer products and to tell you the truth I don't have the time to put it on and when I do my kids somehow seem to mess it up because my 2 youngest kiddos are always grabbing my face or turning my head yo look at them and it rubs off on them but anyways I really like working here and the people there are nice and friendly and make the job a fun work environment"

"It's been 3 weeks since they said they shipped my order. I've contacted the company twice. They said they are waiting on a backordered product. No communication unless I initiate it. At this point I'm going to try to get a refund. The worst customer service I've had in a very long time. I should have read the reviews first."

"The lady was super nice and fun! Found what I was looking for pretty easily. I even asked her opinion on the liquid eyeliner because I’ve been having trouble finding a brand I liked, she was informative and told me about the 60 day return policy if I wasn’t satisfied! My favorite beauty brands!"