Pro Desk at The Home Depot

"Last year we used The Home Depot Professional Installation Services to hire a contractor to install a vinyl fence. The Home Depot assured us they background check and only hire the best contractors. This is what I have to say about Specialty Concepts Fencing Inc. out of Raytown, MO. Terribly unprofessional, slow service, rude owner. Really crappy installation job of my $13,000+ fence. We waited months to get this fence installed and they did a piss poor job. The owner was unprofessional showing up once in athletic clothes and cowboy boots. They are also slow to respond to telephone calls and texts. This year when a storm made a section of fence fall down. The owner was "unsure" if it was their fence installation and tried to blame us. He walked onto our property without informing us he was there even though we were home and watched him from the kitchen then left and sent pictures and a text stating he could not complete the repair. We have not seen the man since. The fence has been broken for a month. Unacceptable! Never going to use these people or Liberty Home Depot professional installation services again. We are going to corporate Home Depot and the Better Business Bureau to complain as both this company and Home Depot are responsible. The Home Depot is listening to this jerk over their customers. You have been warned."