Menards,

3701 Northwest 90th Street, Kansas City, MO 64154

"Piece of advice, if you rent a truck or any other items from them do a walk through before you take the vehicle. You will get blamed for damages you didn’t do. Don’t hope that the general manager will work with you about anything. He’s so rude as is the customer derive lady, I believe her name is Mary. The general manager will talk down to you like you are an idiot. I feel bad for the people who work under him. Also, we submitted several hundred dollars in rebates from Menards and haven’t received one. When you mention it to them they blame it on the post office and the mail carriers of stealing them out of the mail. Because of your shady business practices you have lost a loyal customer. Our dishwasher just went out and normally we would have purchased from you but not this time. Lowe’s now has our business."

"Always good for home improvement. The way they could improve is when you use the online app to find something in the store make sure that the location is clear on the app and then easily identified where to go in the store. I spent a lot of time in the store spending money and asking location questions especially on the back walls. Even if you think what's on the app and in the store is easy dumb it down one more level. Just a thought"

"Menards is one of my favorite stores! They have anything you need for your home. From hardware, furniture up to appliances. The staffs are friendly and very helpful. You ask for something, they don’t just tell you where to go, they guide you and make sure you found it. For pickup orders, the experience was great. It could have been better if there was no need to get out of your vehicle. You needed to get down to check in. Overall experience was excellent."

"The staff are very nice and helpful. This is one of the best hardware/home improvement store in the Kansas City area. There is great selection of lumber, paints, power tools and parts, storage supplies, outdoor equipment, gardening tools and seeds, and decorations. The store is organized well and it's easy to find what you need. Definitely a good choice for buying any of the things I mentioned."