Farm Bureau Financial Services: Rusty Walters 11 South Pearl Street, Paola, KS 66071

"I had some insurance needs that were unique and required a personal touch. I figured with starting and stopping different policies it would take a couple of days to sort it all out. Maria at Rusty’s office was able to have it completely resolved in 15 minutes. I was impressed at how quickly they were able to help me. Thanks again to Rusty and Maria for helping me! 5 stars !"

"Rusty and his staff were personable, courteous, and professional. I was quite impressed with the timeliness of their onsite visit, quotation, and other insurance related documentation. In the past, obtaining insurance for farm and land investments was a daunting and time consuming experience... but Rusty and his team made it a seamless and pleasant experience. Thanks Rusty and Team... :-)"

"We love Farm Bureau! My husband and I decided to change insurance companies in 2019 after another company expectantly raised our homeowner insurance. My parents go through Farm Bureau and highly recommended for us to call Rusty Walters. Rusty drove out to our home to meet in person and went line by line over our automobile and home owner insurance incase we had any questions. I have emailed Rusty Walters and Maria Durdee a few times and have always received quick professional responses back for all of my questions. My husband and I appreciate working with such a great team of people and feel like our future is in good hands."

"Rusty is great to work with! While we were in the process of our purchasing our home, he and his staff were very easy to communicate with and streamlined that portion of our home-buying process. We were able to switch our auto policies to his agency, as well, and received better limits of coverage for less monies than our previous carrier! Although we hope we don’t have to file a claim, it’s great to know that Rusty’s agency will be able to streamline the process, should it happen."

"I had known Rusty as an acquaintance for several years prior to doing business with him. One of the characteristics I appreciated most about Rusty was that he has always treated our relationship the same, regardless if I was a customer, acquaintance or friend. I've never felt that he was being kind or interested in our lives as an angle to get our business. Ultimately, we left the company we'd previously been with for over 25 years in favor of doing business with Rusty. Yes, we did save some money on our rates, but there were other companies that also offered a savings. In the end, it was the character of the representative and the strength of the company that motivated us to select Rusty Walters and Farm Bureau. I highly encourage you to give Rusty and his agency a call. I am confident that you will be 100% please with the person and the product they offer."