Einstein Bros. Bagels 101 Monument Street, Lowell, AR 72745

"Had a breakfast bagel that cost 8 dollars. It was good but definitely not worth that kind of price. Plain bagels are probably the best way to go."

"I’m so grossed out and felt ill the whole day. So I went to EBB Saturday morning and ordered a coffee drink and a couple sandwiches. After drinking my drink I shook my cup and heard something rattling in it. Imagine my surprise when I opened the lid and a fake pink finger nail was at the bottom of my cup. My wife and I immediately felt disgusted. I called the manager on duty and reported the situation to her and told her I would be back Sunday morning. On Sunday I arrived and since the manager was not there I asked for the next supervisor. I scoped the food prep area and everyone there was wearing gloves as they should be. When I looked at the beverage maker she was not wearing gloves at all. I could not see her fingernails to determine if she had been the one to prepare my drink the day before. So I told the supervisor of the situation and requested a full refund. She promptly refunded my money with no apology of what had transpired the day before. I also looked at her nails to see if she was in compliance of health department codes since she was prepping sandwiches earlier. Well no, she wasn’t, although she had thin food prep gloves on, her nails were long with sharp pointy ends. I left just shaking my head. Hopefully the owners will have some conversations with their associates. It will take time to build my trust back."

"Food is great and the location is perfect. However, they can not be trusted for catering orders. Placed an order online at 1:14pm the day prior for pick up the next day at 7:00 am. They didn’t start working on the order until approx 7:15 am. I was late with the food for the meeting."

"I like how the just opened but full with friendly staff and made orders pretty fast! Came during lunch time on Sunday and there was plenty of seating space and no wait line. This would be a nice place for a Sunday morning date. Coffee is usually pretty solid and bagels are gooood"

"Didn't realize this store was here. I just happened to see it when I was on my way to somewhere else. I came back. I live in Little Rock and this location is easily accessible to me. Now, I know there is one here. It is literally right off the Interstate. This will probably be my regular stop whenever I come to Northwest Arkansas. There was plenty of parking. I guess this location is too new. I picked up my regular bakers dozen. Don't know when I will be near an Einstein anytime soon. Less than half dozen customers inside. Looks like they had plenty of employees on hand. Had ample selection @ 11am. We bring them back and freeze them. We purchase them uncut. We toast them when it is time to eat one. Haven't had one yet. Pricing is constantly going up. I remember when bakers dozen was less than $15."