Gucci - St Louis - Plaza Frontenac

"I was really disappointed when I came into the store with my broken sunglasses and your staff was unable to help me. I’ve never been to a luxury designer store before that does not have the “tools” to fix their own sunglasses. It was also very odd that the gentleman helping me said he could take a look at them but then a female employee came rushing over and excited to tell me they would not be able to look at them. Will not be returning to this store"

"An overall lovely place to shop"

"The store was closing. I came in last minute. Most of the time people would be upset and ready to leave. Not Casey at Gucci. He was very professional and friendly. I asked him if he had a pair of ace men’s shoe in size 10 in the back. He knew what sizes he has and how many. He was very patient with me and all my questions. If I would buy from anyone I would buy from Casey!"

"Do not buy from this store! Do not buy from this store! This store will give you the worst buying experience, and you will be deceived and discriminated against here! You will be tricked into buying a defective bag and told it is non-refundable! The service attitude of the clerk is extremely bad! Not only will they lie to you, they will refuse to serve you after you have sought after-sales service! They will discriminate against you!"