Gilbert's Mobile Services 2329 West Division Street, Springfield, MO 65802

"Good shop to have work done, they do a good job. Very little room if any to drop a trailer. They will only take a credit card for $1000 or less. This is a bit inconvenient but they have been burned in the past so they are protecting themselves. They do good work and are efficient in their work."

"The tech was fast to arrive, and fixed the issue. Decent hourly prices for a mobile repair service."

"Josh and the team are AWESOME!! Amazing and great people here, very professional, understand, considerate and good listeners. Took my truck smoking, no speed and hectic engine noises. They fixed it, Truck now runs smoothly and perfect. They know what they are doing. Customer care skills were top notch, They we're patient and accommodating. I recommend them 201%"

"Long but worth the read.. I had a semi truck repair done at this shop at the end of July 2020. I Met with the mechanic the night before and checked the codes. Injector #6 code. No big deal. At 6 am the next day, the same mechanic, Donald, started the repair. Around 11am I became concerned that there might be an issue going on since it started to take a long time. Donald seemed flustered with the repair. Apparently he had spent the last 3 hours just trying to remove the bad injector. The mechanic Mike, came and took it off within 10 mins. Donald preceeded to finish the repair. When starting the truck, fuel started pouring out of a line that was disconnected during the repair. Their shop manager, Josh, had to point it out for him to figure it out. $1,413.84 total including the injector for about $600-$700. 80 miles down the road, I got a low coolant alert.( I didn't have any collant issues prior to the repair). I had to keep stopping to put collant every 40 miles for another 180 miles until I got to my delivery. I had to go to another shop the next morning. I ended up with 2 coolant leaks. One, the cooling plate hose was leaking(pulled back during the injector repair and missing 2 of 3 bolts) and the second, a 1/4 hose fitting on the egr parallel to the valve cover was knocked loose. Let's just say, maybe a bad hose and bad luck. 5 gals of coolant and $100 at next shop later. 4 days later, there was lots of oil blowing back from the valve cover for not properly being put back on. I did call their shop and sent pictures to Josh of the valve cover bolts sticking up, the oil spills(1 gal of oil lost), and fuel rail missing bolts. Also, one of their power ratchets tools was left under my hood( I did give it back). I returned to their shop the next day, and Josh and mechanic Mike took care of the valve cover and cleaned the oil off as best as possible. At the end of September 2020, I started having issues with my truck. A loud chirping/whistling noise when accelerating. $205 for an inpection to find the issue and missing fuel rail bolts. $933 for a diagnosis and a loose injector repair. Injector #6. I did speak to Josh about the poor repair their shop performed, and all the expenses it cost me after to have the repair done basically twice. Josh asked me to email him the receipts, so they could be forward to the owner of the shop to discuss any compensation for the poor repair, considering I had to have the repair redone excluding the injector. I never got a response or call back. The one thing they do have going good is that Josh is very polite, accommodating and he showed great customer service through the repair and issues that followed after. I figured I'd at least give them an opportunity to possibly make it right to keep my business. I can't recommend them and they have lost my future business."