US Automotive

"Had a radiator issue recently and Kent was able to get my car in that day. He gave me a rundown of the work that needed done and the cost ahead of time so there would be no shock later. He saw some other work that will need done and gave me a list with cost so I know what needs taken care of later. Great and easy to work with! Got repairs done quickly and Kent was so helpful and courteous. It's a relief to have a reliable car repair place!"

"I've been to a lot if places here in Springfield for this old Ram work truck and I have never been more impressed by a business and its people. Quick. Honest. Great work. Listen folks, if you're in Springfield, pkease give this place a call, ask for Kent, hes the man!"

"Great customer service with a friendly atmosphere. (They also had snacks!) Knowledgeable, competent, and attentive to details. I was given explanations and pricing for all services rendered, before they were rendered. They compile quotes for upcoming services with professional courtesy. They also take the Synchrony Car Care Card and it's affiliates."

"The inside waiting area is super clean and they have drinks for customers while they wait. That being said, I spoke to someone on the phone and agreed to bring my car in at 11am. I arrived at 10:50AM and sat in the waiting area until 11:30AM. The man in the garage, not anyone else ever came in and spoke a word to me. I tried getting his attention a few times, but he acted like he could neither see nor hear me. I guess that he was too busy so I left and went up the road to have my car repaired."

"You know, I have heard for years that service centers & garages screw you over. This is definitely not the case here. They care about your vehicle as it was there's!! Outstanding work & great customer service. US Automotive is the place that you will want to take your vehicle. They will help you with the repairs & help arrange financing. If I could give them 6 stars, I would!! My recommendation would be the great employees at US Automotive. Terry is great & the mechanic; Jack, who did the work on our vehicle is awesome. Thank you!!"