O'Reilly Auto Parts 3054 East Sunshine Street, Springfield, MO 65804

"I just came in to ask for a code read on my car. The young fella who helped me was positive and outgoing, even though I didn't need to buy anything that day. Don't expect them to be certified expert mechanics or anything, you need to know your own vehicle (some reviewers/customers expect way too much). That kind of service is expensive. I've always liked O'Reilly's, and from experience, they're generally better than other auto parts stores. Plus they're headquartered here in Springfield. I do think they should try to pay the store employees a little more, but I only know about their starting pay, and maybe they give decent raises. Anyway, thanks for your services. I support this company and reccomend them! Oh oh oh OREILYYYYS"

"Staff helped me with getting the right parts and even lending me tools at the store. When they didn't have a part at this location, they called the other location to verify and hold the part for me."

"Service is great, nice when you need something right away. I have just gotten too many things that have been on the shelf for who knows how long. I installed a new out of the box master cylinder and it leaked worse than the one I replaced that was 25 years old. I also had a steering rack that didn't work 3 times until I got the right part. They sold me the wrong size idler pulley, and I brought it back. They said it was the right one, so I ordered an idler pulley from a different vehicle that I knew was the same size as the OEM one I removed. It works great now. O'Reilly knows how to turn a one day job into a week long process. Their inventory management is just whack. I drive 3 old cars, and work on cars almost every day. I generally try to avoid O'Reilly's if I can help it. It's sad because I really like that they are headquartered here, and I can always get the parts fast and easy, but they are pricey and the wrong thing sometimes. I would guess they get it right about 75% of the time when it comes to car parts. They do have a great paint and body selection on Glenstone and Chestnut. I have bought quite a bit of POR 15, and zinc primer for my welding projects."

"I was at this store on the26th between 2:30 and 3:00 to get a phone holder. The two male employees I approached for help did nothing but tell me that anything on the rack "should work." The first one I picked had a magnetic attachment and I asked if if would work with my phone case. "It should." I bought it and went to my car. It didn't. I took it back in and told them it didn't, showing them my phone fell right off it, and they took it from me to somehow prove I didn't know how to work a magnet, finally agreeing. I said I'd like to exchange it if someone would help me find one that would work, but they just did the return. I found another one that fastened to the dashboard with suction. I told them my dashboard was textured and slanted, and asked if this one would stick to it. "It should." It didn't. I returned it, still seeing no interest from the employees in helping me. I went to O'Reilly's because I'd never used a phone holder before and recognized my car's dashboard might present problems. I thought I could get help with it. I was wrong. I came home and ordered from Amazon."

"With any of my emergency auto part needs, I always go to O'Reilly Auto Parts. With my recent testing, sourcing, and purchase; the entire process from diagnostics all the way to having the parts installed was less than 24 hours including labor. The staff were very friendly, attentive, and helpful. Even willing to test the recently installed parts to make sure that they were working correctly. If you're in a pinch and need parts fast, I would highly recommend O'Reillys."