Best Buy

"To preface this post I’ve used this specific location since 2019 for shopping at Best Buy. I’ve never left a poor review or a positive review for them. So please keep that in mind. This store location just feels trashy anymore. Products wiped off shelves due to theft so employees cant find stock items to save their lives. Just feels dumpish is the best adjective to describe it. The supervisor on duty is also useless to her position and made no attempt to help her associate locate the items in the store. The inside of the store has went down hill on cleanliness since the last time we were in this location. Which was last year 2023 October. It’s really odd the entire store seems to have had a personnel overhaul and now you’re left with a ton of diversity hires. Now I’m not saying it’s a bad thing but you can just see the lackadaisical behavior from majority of the staff."

"Decent selection. Was there about an hour and not one employee asked to help me with anything. I went to 3 different departments. It was fine because I knew what I wanted but still.. 3 stars. Cashier was nice otherwise 2 stars."

"They are great with recycling and one of the few, if not the only business that is in the area. Their prices are very competitive and the people always seem friendly. I don't have any experiences with the Geek Squad though, as I'm kind of a geek myself."

"I recently had the misfortune of dealing with Geek Squad at Best Buy, and I must say that my experience was nothing short of infuriating. Not only did they make me wait past my appointment time, but the lackadaisical attitude of the staff left me utterly frustrated. Upon entering the store, I noticed several Geek Squad employees standing around in the back, seemingly oblivious to the fact that I had a scheduled appointment. It was as if my time meant nothing to them. One individual, a larger white woman with glasses, wasted even more of my precious time by bombarding me with irrelevant questions instead of simply informing me that they did not have the replacement I needed. It was a blatant display of incompetence and a complete disregard for customer satisfaction. To make matters worse, the larger Hispanic male, who was supposed to be attending to appointments, was also just standing idly by. Out of the five Geek Squad workers present, only one was actually doing any work. It was disheartening to witness such a lack of professionalism and a blatant disregard for the customers who depend on their services. Moreover, I strongly advise against purchasing Apple products from Best Buy. My experience with their customer service has been consistently disappointing. I purchased both my phone and Apple Care from this particular location, only to be let down time and time again. On my first visit, they didn't even have the necessary screen replacement for a simple cracked screen. And now, on my recent visit, they failed to provide me with a replacement device. It is clear that they lack the necessary inventory to adequately serve their customers. Not only did Geek Squad and Best Buy waste my time, but their staff members also exhibited a rude and unhelpful demeanor. It is evident that their priority lies in making sales rather than providing quality service. I will never again purchase an Apple product from Best Buy or utilize the services of Geek Squad. They have proven themselves to be unreliable, unprofessional, and completely devoid of any semblance of customer care. Save yourself the frustration and disappointment, and take your business elsewhere. Geek Squad and Best Buy have failed to meet even the most basic expectations, and I strongly discourage anyone from relying on their services."