IHOP 12128 South U.S. 71 Highway, Grandview, MO 64030

"Wasn't busy but service wasn't too fast. Figured it had to do with the fact that there were only 2 people there, the server and the cook. The server was really great and friendly even though she had a lot to do."

"Staff never came back to refill drinks. Food took 30 minutes. Manager walked by and said sorry we're short staffed and doing a shift change. But didn't bring more coffee. When we were seated, the lady joked that they don't serve our Team. We weren't in the mood. Just wanted to eat pancakes."

"Absolutely the worst experience I’ve ever had at a restaurant. Cold food. Missing food. The waiter asked if I wanted a refill and took my cup I never saw it again had me eating my pancakes with no syrup because they were out and no drink. Offered my kid a tablespoon of sugar free syrup that absolutely ruined the flavor of his already cold and mushy waffle. My wife ordered the new wonka burger It was raw and cold and they had nothing they was supposed to be on it on the burger. no fries. We all ordered a side a fries and they still wanted us to pay for them and for the rest of the things we didn’t receive. Absolutely horrible service and neglectful waitstaff. It’s not busy at all there one other person here. It took over a half hour to get our drinks alone."

"They need to figure out why the people that work here hate they job cause it shows in their customer service. I just placed the order through DoorDash for a Colorado omelette and pancakes and got a burger and fries and I would say its the dasher fault but I dash as well and every time I go in here they have attitude and barely want to help. I end up dropping a lot of orders from there They might need to just take DoorDash out the system there all together. So of course I tried to eat what they did send and only at the fries"

"I think this restaurant has taken a turn . THE service is 100% better than 2022, there was no wait to get in . The server was at our table almost immediately. The food was out in about 7 minutes after ordering, the wait staff was very attentive. The place was very clean. The food was exactly to order...I couldn't have asked for a better experience. I'd say revisit if you have not been there in awhile it's over the top better than before. I was there for breakfast around 9 am."