rue21 18801 East 39th Street South, Independence, MO 64057

"They have so much. There perfume selection is nice. There is clothes for women of almost all sizes. Always a friendly environment. Leggins, jeans,tanks, dresses, bras, undies, jewelry, shoes and more. Great deals to be found."

"Worst experience ever! The supposed to be young unprofessional GM was rude and closed store early. They tried to say because of Covid and capacity. In reality they were just busy due to school starting back and they didn't didn't to deal with the crowd. The manager stopped letting people in at 5:30 and walked around looking at us. She then lied to her manager when I asked for her manager number to say I cursed her after she called security. I didn't have a reason to curse this individual only asked for manager over her information. She couldnt even speak to me made the black young lady at door which was nice and apologized several times. She even made her call security while she was in back.. Dillion was understanding of the issue but the managers she choose to run her store is not professional or fit to be a manager. Did I mention she was Caucasian which may have made it easier to contact security and lie or have the black worker deal with me. What kind of manager is this. She needs training"

"Great customer service! Two of the associates helped my daughter find a phone case and took the shirt right off a mannequin's back for her! Went above and beyond to make our visit go well."

"I haven't been here since the 90s, and I was really impressed by the clothing selection. While they're definitely aiming for the high school/college age crowd, there were still some super cute dresses and rompers ladies in their 30s-40s could wear without feeling awkward, and it was great to see a store that carries inclusive sizes as well."

"I was at this location this afternoon trying to buy some pants and the whole time i was there no one greeted me or helped even though I clearly needed it and was sitting on the floor trying to find some pants my size. Eventually I found a couple of people sitting in the back and walked over and politely waited for them to see me. They just turned and stared at me. I said "could I get a fitting room?" In a nice voice and the one sitting on the ground and says "could you take care of... that" and waved in my general direction without acknowledging me. The other girl just goes "yeah" and walks away really fast. I follow her and she unlocks a door for a room and I thank her, but she doesn't even acknowledge me and just walks away without even glancing at me. I'd think that they were just plain rude, but I'm sure it's because I'm trans and I'm early in my transition. If I'd looked "normal" maybe they would have treated me like a person."