Christian Brothers Automotive Olathe

"My pastor recommended Christian Brothers Automotive after bringing my car to 4 different mechanics including the Kia dealership who was unwilling to diagnose beyond checking for a code (which did not show up, along with no check engine light). After weeks of no solution, hopping from one mechanic to another, and signs that my car was performing worse, I was pretty discouraged. However, from the very first phone conversation with Christian Brothers I was met with exceptional customer service, a friendly demeanor and an inquisitive interaction that made me feel as though this place actually cared about helping to find a solution to my problem. I walked in and witnessed a guest finishing up her transaction and I could tell that she was so pleased with their services. From that point on, I was convinced that I was at the right place. Both reps at the desk were friendly and created a comfortable atmosphere while I explained my car issues. The diagnostic that I received via text was so incredibly detailed and was organized by priority of repair. Not once did I feel like I was being sold something that I didn’t need. Most importantly, they found the issue! My car was finished days earlier than expected (parts had to be ordered but they arrived quickly) and so that was a pleasant surprise. Once repairs were completed and I turned the corner to drive away, I felt like I had a brand new car. I went from feeling like I was driving through sludge to flying (safely) down the street, light as a feather! And my gas mileage is back to normal. My relief and joy was palpable! I cannot recommend these guys enough. Matter of fact, a friend of mine will be dropping her car off there in the coming days. Sure there may be options out there, but do yourself a favor, save yourself the trouble and come here first. You won’t regret it. Thanks Christian Brothers Automotive! - Loyal customer :)"

"You guys have no idea how much money you are losing now that my 6 family members and I are never coming back to you. I came here just to get an alignment, and they tried to tell me that I needed 4 other things (8 parts) fixed on my car. I have a beautiful, newer Toyota Camry. Very well maintained. No accidents, runs just fine. But all of a sudden, my car has a lot of issues that need to be fixed. I say I want to get a second opinion from a family friend who owns his own auto repair shop as well as my brother who has worked on cars for the past 8 years, and only 1 out of 8 parts that they were trying to push me to buy, actually needed to be replaced. ONE. Out of 8. Christian Brothers was going to charge me over $1700, in which some of the parts were extremely overpriced as I have two different resources to prove that if they'd like to contact me. I can't help but feel that they saw a young female and were trying to take advantage of that, telling me I NEED all these things repaired on my car, when I truly didn't, with 2 of the parts not even being a year old. Not very Christianly of them. I can't imagine how many other people they've done this to. If you're debating on coming here, take it from me, my friends, and don't waste your time."

"My car went in for a repair related to a warranty part and the shop made that repair very smooth and hassle free. That shop always calls a few days after my repairs to check in to make sure everything is running right, making me feel valued as a customer. With this last repair there was one very minor fix still left after the repair, but Christian Brothers took my car in and were very honest, owning up to this missed repair and fixed it free of charge. They treat their customers well and are honest with their work."

"Brian, the owner and his team went above and beyond to assist me with my car. They shuttled me to a strip mall while they worked on my car. They thoroughly did as much as they could do and then they didn’t charge me because they could not do the alignment fully, They did an assessment and told me exactly what I needed to do before my car could properly aligned. This team provided exemplary customer service. They also fed me pizza and ice cream. Who does that? What business does that? I recommend them highly I will be using their services any time that I need work done on my vehicle. Excellent!!!"

"I’ve been here for a few oil changes now and it’s definitely my new favorite place to get service. I’ll be checking with them first on any future work, big and small. Every trip to the dealership results in them finding some surprise maintenance issue that needs fixed for $500 but they can’t back it up when you press them. Not once has CBA tried to push me on any other purchases, and it’s great knowing that even when they do find something, they let you know and then send you on your way to make the choice outside of sales pressure later. The lobby has always been clean and the front office staff go well out of their way to make sure you’re comfortable and have what you need, even if you’re just hanging out for a short time for regular maintenance. I spotted some toys for the kids in there last time. And lastly, probably the biggest surprise to me - the price actually went DOWN last time. While everyone (including CBA for previous oil changes) was raising prices rapidly as costs increased, these guys actually went back down as soon as they good. I guarantee you the other places lowered their costs but didn’t lower the price with it."