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Superior Optical Lab
6525 Sunplex Drive, Ocean Springs, Mississippi, United States
About the Superior Optical Lab
Superior Optical Lab is a premier health and store institution located at 6525 Sunplex Drive in Ocean Springs, Mississippi, United States. We specialize in providing top-quality optical services, including eyeglass prescriptions, lens fittings, and frame selections. Our experienced team of professionals is dedicated to helping our customers achieve optimal vision and style with the latest in eyewear technology. Visit us today to experience the superior service and products that set us apart from the rest.
Photos of Superior Optical Lab
6525 Sunplex Dr, Ocean Springs, MS 39564, United States
Opening hours of Superior Optical Lab
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Superior Optical Lab
"The Durham VA was dragging its heels getting my order in to Superior Optical! I had fallen face first on the sidewalk and scratched the ever living daylights out of my glasses, and broke my collar bone! I am having to drive from Raleigh to Tennessee on the 27th, so it was very important I get glasses! The people HIT IT OUT OF THE BALLPARK!!! Too many times today, noone takes the extra step or goes the extra mile! They don't want to be bothered! And customer service suffers! And companies lose business! Superior took plenty of steps, and ran a marathon on my behalf!!! Would you please look in my file and give out AWARDS to all the people responsible? I broke my collar bone last week, and this will be one less thing I will have to worry about driving to Tennessee! Please give the awards! The people responsible deserve it!"
"Highly recommend! The customer service is top notch and they went above and beyond to help this veteran out! I didn’t have a backup pair of glasses, went to the VA and had my order in less than a week because it was an emergency. Thanks for helping me out! I would highly recommend them and they have my business for life! Regards, Navy Veteran"
"The Superior office at the Richmond VA handled my VA approved glasses. On Jul 25 they processed the request and charged me $85 for transitions. On Aug 25 I called and asked where my glasses were. The office told that no PO had been processed and I needed to find the office in the va responsible for that. That is absolutely absurd. The man who I talked with was very rude and refused to help. I have o idea how to fix this problem, he didn't offer to refund my money or give mne any further help. Worst service I have ever had."
"I took my own frames to my local VA and they sent them to Superior optical. I was able to pickup my glasses at their state of the art facility and they were perfect. I am proud to have my glasses prepared by this veteran owned company and could not be happier. I’ll be back for more and will be bringing my wife. Thank you Wilma, Braxton, Derek and all of the fine staff for a job well done!"
"As you see on the photo the right lens wasn’t grinder down. I return their survey back with a picture of the glasses. They called me and told me to go back to the VA. The person in the optical shop try to get them replaced and after six weeks of waiting I called Superior Optical and was told the new pair hadn’t been approved by the VA for payment. I never received a letter call or anything. I had to call. Really you need to send me a new pair. But you know what when you have a contract with the government, especially the VA you can treat the Vets anyway you want."
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